Sr. Manager, Technical Product (6-month Contract)

ABOUT US

At the heart of AG1 lies a commitment to our mission to empower people to take ownership of their health. Since 2010, we've dedicated ourselves to bringing Foundational Nutrition to people around the world.

Our ethos is deeply rooted in science, with an unwavering dedication to continuous improvement. We leverage and contribute to the latest research to deliver a powerful, straightforward solution for optimal health to our customers. We harness the finest ingredients so that every scoop of AG1 gives you the nutrients you need with the simplicity you want in a daily routine.

Likewise, our organization puts the same energy into creating an environment that is a reflection of the cultural values that define who we are and how we work together. These seven values— One Spectacular Life, Customer Centric, Radical Ownership, High Performance, Courage, Good Humans and Continuous Improvement—are a representation of the high standards we set, and hold ourselves accountable to, when it comes to building our global team.

THE ROLE

AG1 is seeking a Senior Manager, Technical Product (Contract) to join our team as a contractor for 6 months and collaborate closely with the Director, Technical Product in delivering high-quality digital products that align with our business objectives focused on our Customer Experience. As a TPM contractor, you will work alongside other TPMs to develop and own technical product roadmaps. You will support cross-functional teams, foster collaboration with business product managers, and play a pivotal role in driving the technical product strategy from ideation to launch. By partnering with engineering, design, and Marketing and Customer Happiness PMs, you will define and deliver innovative solutions that address our customers' needs. The ideal candidate has a deep understanding of customer-centric product development, exceptional project management skills, and a passion for driving customer satisfaction.

This is a 6-month long contractor engagement and is 100% remote.

WHAT YOU’LL DO

• Develop and own the technical product roadmap in partnership with business product managers focusing on retention and customer happiness.
• Lead cross-functional teams to drive the technical product strategy from ideation to launch.
• Collaborate cross functionally to deliver high-quality digital products aligned with business needs and objectives.
• Collaborate with the UX/UI team to ensure seamless user experiences.
• Work closely with marketing teams to optimize customer acquisition and retention strategies.
• Gather and analyze customer feedback and data to drive effective technical product delivery.
• Foster collaboration with business product managers and business leaders to ensure alignment and successful execution.
• Partner with engineering and design teams to define and deliver innovative solutions.
• Utilize a strong technical background and project management skills to drive impactful product development.
• Stay close to industry trends and emerging technologies to leverage in product development.
• Champion a customer-centric approach to product development and prioritize customer needs.
• Collaborate with stakeholders to gather and analyze requirements, ensuring effective technical product delivery.
• Apply technology expertise to guide decision-making and drive technical excellence.
• Drive continuous improvement initiatives to optimize technical product development processes.
• Demonstrate a passion for building impactful products using technology.
• Conduct market research and competitive analysis to drive innovation and differentiation.
• Foster relationships with vendors to support product development and integrations.
• Advocate for the technical product strategy, seeking buy-in and support from stakeholders.
• Take ownership of business impact and outcomes, measuring technical product performance.
• Collaborate with data analytics teams to analyze product performance and drive improvements.
• Foster a culture of innovation and experimentation within the team.

WHAT WE'RE LOOKING FOR

• Bachelor's degree in Computer Science, Engineering, or a related field; MBA or equivalent a plus.
• Minimum of 3 years of experience as a Technical Product Manager, with a focus on leading the development of software products.
• Minimum of 6 years of experience working with technology, including experience in software development, technical product management, or related roles.
• Strong technical background with a solid understanding of software development principles and practices.
• Proven track record of successfully delivering and scaling digital products.
• Experience in customer happiness platforms, and customer journey mapping.
• Expertise in retention strategies and techniques to drive customer loyalty and engagement.
• Engineering, architecture, and/or coding experience, including headless e-commerce architectures and platforms.
• Familiarity with e-commerce and subscription platforms is a plus.
• Experience working in an Agile/Scrum environment and proficiency in using Agile tools and methodologies.
• Excellent project management skills, with the ability to prioritize tasks, manage timelines, and meet deadlines.
• Strong analytical and problem-solving abilities, with a data-driven mindset.
• Experience with APIs, data analytics, and customer feedback tools.
• Familiarity with market research and competitive analysis techniques in the customer experience space.
• Ability to collaborate effectively with designers, technical leads, and business stakeholders.

AG1 is an Equal Opportunity Employer. We are committed to inspiring fulfilling lives, starting with a focus on health and we believe this starts in the workplace. We do this by providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where all team members can thrive, feel a sense of belonging, and make a difference in the world together. We do not discriminate based on age, race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, veteran status, disability, or any other status protected by law. We are an equal opportunity employer.