About the job
The Hopper Technology Solution (HTS) team - APAC is currently looking for an experienced Product Designer to join the Hopper Technology Solutions team to own and lead the delivery
This role operates across a much broader scope than traditional design roles.
As such, we would expect someone to join us that can:
- Deal with ambiguity and balance building out multiple features at once without jeopardizing the quality of the design or lose sight of the customer experience
- Generate innovative and delightful design components that help us meet our product and business goals
- Lead UX research of consumer travel shopping patterns in multiple markets
- Lead and manage detailed and lengthy stakeholder feedback and requirements from an external partner (one of the largest banks in the region)
What would your day-to-day look like:
- Design the best place to book travel in APAC!
- Leverage customer research and data to find ways to make the product more and more convenient and rewarding for customers
- Diving deep on product data to identify opportunities to improve the product through design
- Building and maintaining an organized design portfolio for our partner for the purpose of compliance and legal reviews
- Lead design reviews with an external partner and make strong business cases for why we should build what we want to build
An ideal candidate:
- Has the ability to work in a start-up environment AND a traditional business environment
- Makes design decisions with quantitative and qualitative data and is comfortable making decisions without absolute certainty
- Exhibits a detail-oriented approach to design
- Can clearly explain their thinking verbally and through writing to help drive clarity, uncover new questions, and get to a resolution working both independently and with various team members or stakeholders
- Takes ownership and moves quickly while exhibiting good judgment
- Shows technical depth that allows them to communicate with, understand, and earn the respect of world-class engineers
- Has a strong focus on doing what is right for the customer and the company without ego
- Is highly adaptive and flexible to a changing environment and absorbs the greater context of organizational goals and appropriately weighs this as an input into their product work
- Has experience with consumer marketplaces, as a plus
Perks of working with us:
- Well-funded and proven startup with large ambitions.
- Carrot Cash travel stipend
- Flexdesk All Access Pass Work-from-home stipend
- Entrepreneurial culture where pushing limits and taking risks is everyday business
- Open communication with management and company leadership
- Small, dynamic teams = massive impact
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