Sr Systems Developer - Salesforce

Company: CGL

Department: IT

Employment Type: Regular Full Time

Work Model: Remote-Based (GTA, Ontario)

Language: English is required, French is an asset.

Additional Information: The work location for this role is flexible to the GTA. Although the work model for this position is remote based, you will be required to come into the office on occasion.

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

We are driving a transformation in the insurance industry, one that leverages our cooperative values and builds a digital enterprise that stands out in an increasingly crowded digital world. Our Digital & Advisor Technology team uses the same state-of-the-art technology, development practices and processes as leaders in the market and helps you grow your career by supporting you with a culture that makes it easier to get things done. The best part is that you will work with people that care passionately about you, our clients, our company, and our higher social purpose.

As the Senior Systems Developer, you will be a key member of an integral Salesforce Development and Support team, focused on providing deep Salesforce CRM expertise and senior engineering guidance to the team. You will be responsible for developing system-based solutions by formulating programs, developing, and maintaining codes and documenting processes for consistency and continuous improvement. You will contribute to a range of moderately to highly complex and diverse team initiatives with the support of your team members.

Technologies you have experience with:

• Salesforce CRM Financial Services Cloud, Service Cloud and/or Sales Cloud
• Salesforce Apex, Triggers, Visual Force, Lightning, LWC, Data Loader, SOQL, OmniStudio
• DevOps, GitHub, JIRA, Confluence

How you will create impact:

• Serve as the Senior Systems Developer for the company’s Salesforce platform
• Salesforce platform development to implement functionalities and features of medium to high complexity.
• Performing unit testing for developed code, supporting system and user acceptance testing, and resolving defects by troubleshooting root causes.
• Be responsible for the detailed technical and functional design in Salesforce to fulfill current and future business requirements.
• Collaborate with the Lead Architect – Advisor Platform Technology, Solution Designers, and other technology teams to identify optimal approaches to integrate Salesforce with other applications in the eco-system.
• Collaborate with technology partners in developing Salesforce work effort and detailed work plans.
• Collaborate with DevOps partners to develop the necessary CI/CD tools, capabilities, and processes to help the entire development team to adopt DevOps as a “way of working”.
• Fostering productive relationships with IT business partners and communicating analysis and results accordingly.

How you will succeed:

• You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.  
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions, and proactively propose solutions.
• You have strong communication skills to clearly convey messages and explore diverse points of view. 
• You build trusting relationships and provide guidance to support the development of colleagues.

To join our team:

• You have a minimum of 5 years of experience in developing and implementing Salesforce CRM or Financial Services Cloud.
• You have a minimum of 3 years of Technical Leadership experience.
• You have a University Degree in Computer Science, Engineering, or Information Technology.
• You are Salesforce Certified in: Platform App Builder and Platform Developer I and/or II. Application Architect and Sharing and Visibility Architect Certifications are considered an asset.
• Experience with Salesforce Marketing Cloud would be considered an asset.
• You come with Industry experience in Financial Services, Technology, and/or Consulting.
• You have working knowledge and experience in working on progressively complex technical environments, including experience in technical design, application architecture, or related field.
• You have expertise in Salesforce Financial Services Cloud development and design and/or Sales Cloud and Services Cloud, common integration pattern, security and performance focused design and development patterns.
• You have working knowledge of leading DevOps tools and processes specifically catered to Salesforce.
• You have working knowledge of assisted/advisor distribution channel business model in the Financial Services Industry that are regulated (e.g., Insurance and Banking).
• You have working knowledge in supporting transformation initiatives involving complex integrations with Salesforce and a heterogeneous set of technology stacks.

What you need to know:

• You may travel on occasion.
• Extended work hours, including evenings and weekends, may be required.
• You will be subject to a Criminal Record and Consumer History background check as a condition of employment, in the event you are the successful candidate.
  
  

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.