Included Health is building an AI-native Care Platform that helps clinicians and care teams deliver higher-quality care with less administrative burden. We are looking for a Staff Product Manager to define and lead the product strategy for the tools that practitioners use every day across Clinical and Care. This role sits at the intersection of clinical workflows, care operations, platform infrastructure, and applied AI. You will identify where intelligent systems can remove friction, improve decision quality, and help teams act on the right information at the right time. You will shape experiences in which people, AI agents, and underlying systems work together safely and effectively—not by adding AI as a feature, but by rethinking how care workflows should operate when capable AI is part of the product from the start. You will partner closely with clinicians, care operators, Engineering, Design, Data, AI/ML, Security, Legal, and senior product leaders. Together, you will build the foundations that allow AI-enabled capabilities to scale across service lines while preserving clinical judgment, appropriate human oversight, privacy, safety, and trust. This is a Staff-level individual contributor role with broad, cross-functional scope. You will establish direction in an ambiguous space, make tradeoffs across platform leverage and near-term delivery, and turn a fragmented set of practitioner needs into a coherent product strategy and roadmap.
Included Health is a healthcare company transforming the industry through innovation and empathy. The company delivers integrated remote care services through telephonic and virtual care management, partnering with members through complex medical and behavioral health situations. They employ diverse clinical teams including nurses, care coordinators, and healthcare professionals to provide coordinated, patient-centered care that improves health outcomes. Included Health supports members through care management, disease management, and acute case management, helping them navigate complex medical conditions, treatment pathways, benefits, and the healthcare system.
