About the Team
HubSpot’s Downmarket Product Org is responsible for overseeing our broader portfolio of freemium products - shaping the core product experience and powering every key moment in the customer lifecycle, from the first interaction through long term retention and expansion.
We are scaling our Monetization function within this team. The group will focus on one of the most important and interesting challenges in software today: determining how to help customers discover and purchase your product in the age of AI and Agents, for headless and UI-based use cases, and with credits as an emerging pricing model.
About the Role
The traditional PLG monetization model was built for a world of static, tier-based upgrades accessed through a point-and-click UI. We are moving toward agent-based, credit-priced products distributed across multiple surfaces - including APIs and LLM interfaces - and our buying strategy must evolve to match.
As a Staff Product Manager for Monetization and Product Led Growth, you will own the evolution of this buying experience. This will include two charters:
Being the single person who can oversee the entire end-to-end buying journey across various prospect and customer touchpoints
Rebuilding our monetization infrastructure from static upgrade prompts in HubSpot’s UI, to agentically delivered, just-in-time, contextual upgrade moments delivered both in-app and via LLM interfaces. We will define and build the capabilities to recommend and sell the right product to the right customer at the right time, agnostic of whether they are using HubSpot in our app or via MCP.
What You Will Do
You will own the buying, product discovery, and upgrade experience across HubSpot. You will be the single Product Manager accountable for how customers move from our freemium funnel to the solutions that best meet their needs.
You will define HubSpot’s Product Led Monetization strategy for the AI era. This includes evolving from static upgrade triggers to personalized, context aware upgrade moments powered by large language models and delivered through conversational assistants and MCP. You will help define what an upgrade moment looks like and means when users don’t have a traditional UI to interact with and monetization becomes more usage-based.
You will partner with product teams across HubSpot to align buying patterns and create a coherent, consistent customer experience across the platform.
You will work closely with go to market teams on pricing launches, upgrade campaigns, and customer communication strategies related to driving monetization.
You will present strategies, progress, and results to senior leaders, including members of the executive team.
What We Are Looking For
You have owned monetization or the buying experience for a software as a service product. This is a core area of expertise for you.
You have worked on a product with credit based, usage based, or outcome based pricing. You understand how these models affect both how a product is built and how it is sold.
You have driven alignment across multiple product groups without relying on direct authority. You know how to influence decisions, build commitment, and move teams toward a shared outcome.
You have meaningful AI product experience. You have worked on or alongside products built around artificial intelligence, and you understand how large language models are changing product strategy, customer expectations, and business models.
You bring strong business model fluency. You can think strategically about pricing, packaging, monetization, and go to market motions, not only feature roadmaps.
You have worked in both a scaled organization and a more entrepreneurial environment. You can navigate the complexity of a large company while remaining comfortable building something new from the ground up.
You are a driver who moves quickly and takes ownership. You are comfortable challenging existing approaches when needed, and you do not wait for perfect information before making progress.
Why This Role Matters
The entire software industry is working to determine how AI products should be priced, packaged, and sold.
HubSpot has more than 250,000 customers, an active credit based monetization system, strong Agents and usage through MCPs. In this role, you will be at the center of translating those strengths into the next generation of Product Led Growth, not as a theoretical exercise, but through products and experiences used by real customers.
This is a Staff level opportunity with meaningful greenfield scope, direct visibility with executive leadership, and the chance to define what Product Led Growth looks like at one of the most recognized brands in software as a service.
Pay & Benefits
The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
Annual Cash Compensation Range:
$205,500—$328,800 USD
We know theconfidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow.
We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too.
Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world.
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HubSpot is a customer relationship management (CRM) platform that helps companies of various sizes grow better. The company offers a full product suite designed to serve businesses from mid-market (51-500 FTE) to enterprise customers, with particular strength in competing against established CRM solutions like Salesforce. HubSpot provides CRM functionality, Sales Cloud capabilities, and implementation support to enable organizations to manage customer relationships and drive business outcomes. The platform is positioned as an alternative to legacy CRM systems, emphasizing ease of use, migration pathways, and total cost of ownership advantages.
