This is a remote position.
About Echez
At Echez, we connect exceptional talent and technology-enabled capabilities with global organizations driving innovation, growth, and business transformation.
We are looking for aStrategic Account Directorto take ownership of our most important enterprise customer relationships and help drive the next stage of commercial growth.
This is a senior, high-impact role for someone who understands how complex enterprise organizations buy, how executive relationships are built, and how strategic accounts are expanded over time.
The role will initially have astrong focus on Microsoft, with the opportunity to expand across additional strategic enterprise accounts as Echez grows.
The Opportunity
As Strategic Account Director, you will own thestrategic and commercial relationshipwith key enterprise customers.
You will be responsible for protecting existing revenue while identifying, developing, and closing new opportunities across business units, geographies, and Echez's technology-enabled service offerings.
This is not a day-to-day account coordination role. We are looking for someone who can operate at the executive level, build trusted relationships, identify whitespace opportunities, navigate complex organizations, and turn strategic relationships into measurable revenue growth.
Requirements
What We're Looking For
10–15+ years of experiencein enterprise technology, consulting, professional services, managed services, BPO/KPO, or related environments.
Proven success managing and growingmultimillion-dollar enterprise accounts.
A demonstrated track record of generating expansion revenue through upselling, cross-selling, renewals, and strategic account development.
Strong experience navigating complex enterprise organizations and engaging senior business and procurement stakeholders.
Experience with complex contracting, renewals, SOWs, and multi-year commercial negotiations.
Strong commercial and financial acumen across pricing, margins, forecasting, pipeline management, and account planning.
Microsoft ecosystem experience and an established Microsoft network are strongly preferred.
Executive presence, strong communication skills, and the ability to build credibility with senior stakeholders.
Entrepreneurial and hands-on mindset, with the ability to operate independently in a lean, growing organization.
What You'll Do
Develop and execute strategic account plans focused on revenue growth, profitability, retention, and expansion.
Build relationships with senior executives, decision-makers, procurement stakeholders, influencers, and business-unit leaders.
Map complex customer organizations and identify decision-making structures, budget cycles, strategic priorities, and growth opportunities.
Identify and pursue expansion opportunities acrossBrand Protection, Partner Management, Demand Generation, AI-enabled services, and other relevant capabilities.
Lead renewals, expansions, change orders, and new SOW opportunities in partnership with Solutions, Finance, Technology, and Operations.
Own commercial strategy, pricing, and negotiations while protecting agreed gross-margin objectives.
Maintain strong account intelligence around organizational changes, competitive activity, procurement initiatives, RFPs, and emerging technology priorities.
Build and maintain a strong expansion pipeline and provide accurate forecasts and opportunity plans.
Partner directly with Echez leadership on executive-to-executive engagement and strategic customer development.
What Success Looks Like
In this role, you will be expected to:
Grow strategic account revenue.
Protect and expand strategically important business.
Build a strong pipeline of qualified expansion opportunities.
Create and close new commercial opportunities.
Expand relationships across business units and decision-makers.
Protect and improve account profitability.
Turn executive relationships into sustainable business growth.
Benefits
Engagement:Independent Contractor Location:US Remote | Seattle / Redmond preferred
Why Join Echez?
This is an opportunity to havedirect commercial ownership and high visibility with leadershipwhile helping shape the future of Echez's enterprise growth strategy.
You will have the autonomy to develop account strategies, build executive relationships, identify new opportunities, and work closely with leadership and cross-functional teams to turn those opportunities into business results.
If you are an experienced enterprise sales or strategic account leader who knows how toprotect revenue, open doors, create opportunities, and grow complex accounts, we'd like to hear from you.
Apply now and tell us about the strategic accounts you've grown and the impact you've made.
