Supply Chain Analyst, Capacity

As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:

• Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection. At ShipBob we benefit from diverse cultures and perspectives in service of the global community.
• Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.

Title: Supply Chain Analyst, Capacity

Location: Remote in India

Shift Timing: 6 pm – 3 am IST

Role Description:

We are looking for a Supply Chain Analyst to join the Forecasting team. You will be responsible for supporting our Inventory Storage Capacity management system, data validations, modelling fullness, and communicating with Operations leadership for placement decisions. The broader team is also responsible for communicating and presenting our outbound and inbound forecasts to Operations leadership and monitoring merchant volume daily. You will help expand the scope of ShipBob’s forecasting program and provide coverage to a growing list of sites across different time zones. You will be responsible for providing accurate data-informed insights, decision making, and data input estimates for all operational functions to aid in FC planning.

What you’ll do:

• Daily and weekly standard management in Excel, PowerBI, Salesforce, and other mechanisms for merchant placement validations, inventory fullness, and FC-storage bin map updates. Present regular forecasting updates to supply chain leadership, communicating key merchant volume deviations, new merchant placement, and risk mitigation measures to ensure all sites have sustainable growth plan that supports new merchant growth.
• Work directly with the Manager for Network & Capacity Planning to support alerts to Operations and Merchant teams and providing strategic recommendations for seamless solutions to ensure no barrier to continued new merchant growth within the growing FC network.
• Liaise with the Sales & Implementation teams on new merchant expectations and provide accurate current-state and future forecast numbers to supply chain leadership.
• Track new merchants and inbound shipments tied to potential large influxes of orders.
• Use data informed reports and analyses to identify process failure/ common issues within all forecasting, support tasks.
• Provide support in running and maintaining the storage capacity forecasting model and supporting other Supply Chain Forecasting models or duties as needed.
• Share knowledge with other teams, partner sites and management on effective practices, competitive intelligence, business opportunities and needs.
• Additional duties and responsibilities as necessary.

What you’ll bring to the table:

• At least 2 years of experience in supply chain/e-commerce fulfillment operations.
• Basic SQL and Intermediate Excel proficiency is a must.
• Knowledge of Salesforce, building PowerBI dashboards and Python is a plus.
• Willingness to learn above technologies and demand forecasting.
• Qualitative and quantitative research skills and creative problem solving required.
• Established ability to proactively work with and engage with a variety of stakeholders.
• Hard working with a focus on learning and passionate about helping small businesses compete online.
• Ability to work in complex situations and remain focused.

Reports to: Manager, Supply Chain Network & Capacity Planning

Perks & Benefits:

• Medical, Term & Accidental Insurance
• All Purpose Leave (casual & sick time): 12 days
• Earned Leave: 15 days
• Public Holiday: 12 days
• Generous Maternity & Paternity Leave
• Quarterly Wellness Day
• Work From Home Allowance
• Referral Bonus Program
• Fun Culture >>> Check us out on Instagram (@lifeatshipbob)

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You:

At ShipBob, we’re looking to bring on board people who embody our core values:

• Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
• Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
• Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
• Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
• Be Safety Minded. It’s not just talk; it’s the way you work.

About Us:

ShipBob is a cloud-based logistics platform that partners with thousands of e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver a best in class experience to their customers.

As one of the fastest growing tech companies in Chicago backed by blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the best fulfillment technology in the industry.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.