About the role:
The commOps support team is responsible for attending and resolving the needs of our users, relying on procedures and tools provided by Airtm, to ensure that we comply with all applicable operational requirements and best practices of our operation.
What you’ll be responsible for:
- Respond and solve the needs of our users through ticketing packages
- Achieve the objectives set by your team based on the operation
- Report immediate and prioritized needs of our users
- Fulfill a working day
- Attend team meetings.
Experience, skills stack required:
- Experience in customer support with technology programs
- Availability of schedule
- Have computer equipment and stable internet access
- Demonstrated analytical, empathic skills and teamwork
- Curiosity and proactive
- Familiarity with cryptocurrency
- English speaker
Antigua & Barbuda
Anguilla
Argentina
Aruba
Barbados
Bermuda
Bolivia
Caribbean Netherlands
Brazil
Bahamas
Belize
Chile
Colombia
Costa Rica
Cuba
Dominica
Dominican Republic
Ecuador
Falkland Islands
Grenada
South Georgia & South Sandwich Islands
Guatemala
Guyana
Honduras
Haiti
Jamaica
St. Kitts & Nevis
Cayman Islands
St. Lucia
Montserrat
Mexico
Nicaragua
Panama
Peru
Puerto Rico
Paraguay
Suriname
El Salvador
Turks & Caicos Islands
Trinidad & Tobago
Uruguay
St. Vincent & Grenadines
Venezuela
British Virgin Islands
U.S. Virgin Islands
