Looking for a role where your love for the Swedish language and helping others plays a major factor? Our client is currently looking for Swedish-Speaking Customer Service Agents to provide excellent customer care via chat and email, working remotely from anywhere within Greece!
In this opportunity, you will have the chance to assist customers with inquiries, resolve issues efficiently, and ensure a positive overall experience. You'll be part of a dynamic, international team that values communication, empathy, and problem-solving.
Responsibilities
Manage incoming chat and emails.
Identify and assess customers’ needs to achieve satisfaction.
Build relations of trust through open and interactive communication.
Follow communication procedures, guidelines, and policies. Requirements
Fluency in Swedish (C1 - C2)
Very good command of English (B2 – C1)
Good MS Office skills.
Customer orientation and ability to adapt/respond to different types of characters. Benefits
Competitive Salary
Monthly Bonuses
Meal Vouchers
Health care benefits and numerous other discounts
Continuous Training and access to Educational Platforms
Relocationpackage for candidates relocating from abroad, including travel expenses and initial accommodation
Apply2day is a recruitment and staffing agency that partners with global companies to fill customer service and support roles across multiple languages and regions. The company specializes in connecting multilingual customer service agents with leading brands, including partnerships with major platforms like Booking.com. Apply2day operates as a hiring partner for clients seeking to build international, remote-capable customer support teams. They focus on recruiting talent fluent in various languages (Swedish, Polish, German, and others) to provide excellent customer care via multiple channels including chat, email, and phone.
