Hyre is a fast-growing virtual assistant service company dedicated to providing exceptional support to our clients. We value innovation, efficiency, and a commitment to excellence. Join us and be part of a dynamic team that empowers businesses to thrive.
About the Client
We are a professional moving company serving residential and commercial customers across multiple markets in the United States. Our team is focused on delivering reliable, efficient, and customer-focused moving services, with an emphasis on clear communication, accurate scheduling, and a smooth experience from first contact through move completion.
As we continue to grow, we are expanding our sales and support capabilities to better manage lead volume, improve follow-ups, and support multiple locations and franchise owners.
About the Role
We are seeking a full-time Bilingual Virtual Sales Assistant (English/Spanish) to support our sales operations by handling inbound inquiries, conducting follow-ups, and assisting with booking and scheduling. This role will interact with both English- and Spanish-speaking customers and is primarily sales-focused, with the opportunity to support light operational tasks as business needs evolve.
This position requires strong communication skills, consistency, and the ability to manage a high volume of customer interactions throughout the workday.
Key Responsibilities
Respond to inbound sales inquiries via phone, email, and text in both English and Spanish
Conduct outbound follow-ups with new and existing leads
Qualify leads by gathering accurate move details (dates, locations, inventory, access notes, etc.)
Assist with booking moves and scheduling estimates
Maintain accurate and detailed CRM records
Follow sales scripts, pricing guidelines, and internal workflows
Ensure timely responses to prevent lead drop-off Sales Expectations
Maintain consistent availability during assigned full-time work hours
Demonstrate strong follow-up discipline and time management
Communicate clearly, professionally, and confidently with customers
Handle objections and guide customers toward booking
Meet performance expectations related to responsiveness and booking outcomes Preferred Qualifications
Fluent in English and Spanish (spoken and written)
Previous experience in sales, inside sales, or customer service
Experience with moving companies or home services is a strong plus
Familiarity with CRM and scheduling tools
Experience working remotely with U.S.-based customers Skills & Attributes
Strong verbal communication and phone presence
Highly organized and detail-oriented
Reliable internet connection and professional remote setup
Self-motivated, coachable, and process-driven
Customer-first mindset with strong accountability Location & Work Setup
Remote / Virtual
Full-time position
Candidates based in Mexico are preferred, but not required
Must be available during U.S. business hours
