Headquarters: Spain, remote
As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. Vonage API solutions empower organizations to build their custom omnichannel communications structure, allowing them to reach and engage customers on their preferred schedule and channel, including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more.
As a Technical Account Manager, you will be the trusted advisor and strategic partner for a portfolio of enterprise accounts, driving platform adoption, long-term value, and revenue growth. This role demands a strong technical foundation; you must be fluent in APIs, comfortable in developer-facing conversations, and ideally bring hands-on experience from the CPaaS industry. You don’t just bridge the gap between technical complexity and business outcomes, you live in both worlds simultaneously.
Required:
Experience we consider a plus:
#LI-MW1
There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you.
To learn how we process your personal data during the recruitment process, please refer to our Privacy Notice.
Who we are:
Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today.
Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location.
To apply: https://weworkremotely.com/remote-jobs/vonage-technical-account-manager
Vonage is an emerging leader in the $10B+ communications API market, empowering global brands to connect with customers, employees, and partners through transformative communications experiences. The company provides Communications APIs and Applications that enable organizations to build custom omnichannel communications structures, allowing them to reach and engage customers across voice, video, and messaging channels on their preferred schedule. Vonage's solutions support diverse use cases including rideshare customer connections, remote hospital monitoring, identity verification, and AI virtual agents. The company operates a Network Powered Solutions business focused on delivering advanced communication tools, cloud contact centers, and unified communications platforms designed to enhance customer engagement and streamline enterprise operations.
