Role:Technical Lead
Job Type: Full-Time/ Contract - 2 years (renewable)
Location: Trinidad and Tobago/Fully Remote
Job Summary:
The Technical lead takes charge of technical teams to ensure smooth functioning of technical operations, monitor and evaluate staff progress, assist with training and recruitment, set goals, and ensure overall client satisfaction.
KeyResponsibilities
Delegating work and assignments to team members
Collaborating with their team to identify and fix technical problems.
Analyzing users' needs and then finding applications to serve them.
Creating end goals for their team
Checking that software and applications are updated.
Supervising system modifications
Conducting security audits to identify areas of improvement.
Guiding their team through technical issues and challenges
Determining project requirements and developing work schedules for the team.
Delegating tasks and achieving daily, weekly, and monthly goals.
Liaising with team members, management, and clients to ensure projects are completed to standard.
Identifying risks and forming contingency plans as soon as possible.
Analyzing existing operations and scheduling training sessions and meetings to discuss improvements.
Keeping up-to-date with industry trends and developments.
Updating work schedules and performing troubleshooting as required.
Motivating staff and creating a space where they can ask questions and voice their concerns.
Being transparent with the team about challenges, failures, and successes.
Writing progress reports and delivering presentations to the relevant stakeholders. Key Requirements
At least 5 years experience in a Technical role or in IT related project management.
TheHiveCareers is an insurance organization that develops and manages comprehensive insurance products across life, health, and property & casualty lines. The company focuses on digital transformation, data-driven decision-making, and customer-centric product innovation to drive growth and competitive advantage. They operate with emphasis on regulatory compliance (including IFRS 17 standards), advanced analytics, and emerging technologies such as AI and embedded insurance solutions. The organization leverages analytics, automation, and digital channels to enhance operational efficiency and deliver seamless customer experiences across multiple distribution channels including agencies, bancassurance, and digital platforms.
