Employment Type: Full Time
Location: Remote, LATAM
SCS Global Services is a pioneer and leader in the field of sustainability standards and third-party certification, working across the economy in the natural resources, built environment, food and agriculture, consumer products, and climate sectors for over 40 years. As a Benefit Corporation, we are committed to socially and environmentally responsible business practices, and through the application of sound science, we are driving positive change.
The Technical Specialist I, Product Claims will work as an auditor in the Non-GMO, Gluten-Free, Plant-Based and Non-UPF programs. This position is responsible for conducting desk and field audits, reviewing certifications, and providing technical expertise towards the development and continued improvement of standards, program materials, and procedures. The Technical Specialist I will also support audit-related activities across other certification programs, including research and development for new business opportunities and attendance at trade shows, conferences, and trainings.
Non-GMO Project Verification
Others, as determined
Auditing
Conduct onsite and desk audits in accordance with assigned standards and verification requirements
Perform required data checks, inventory reviews, and data management system evaluations
Support the development of risk assessments and verification plans
Complete assigned audit activities within agreed timelines and documentation standards
Assist in preparing clear and accurate audit reports with appropriate supervision
Communicate audit findings internally and externally in a professional manner
Quality and Program Development
Deliver verification services in accordance with corporate quality systems and program requirements
Maintain accurate competency and training records
Participate in internal and external accreditation activities as assigned
Stay current on applicable standards and program updates
Support continuous improvement efforts through feedback and process adherence
Client Management
Communicate professionally with clients to obtain necessary data and documentation
Support client onboarding and audit preparation activities
Ensure responsiveness and high levels of customer service
Escalate complex issues to senior team members as appropriate
Bachelor's Degree in food science, chemistry, agriculture, or a related field AND
3+ years of experience in auditing activities for product claims standards, such as Non-GMO Project, Gluten-Free, Plant-Based, Non-UPF or similar programs AND
2+ years of experience in audit-related activities to the Non-GMO Project Verification program
Experience with third-party auditing, certification systems, ISO 9001:2008 quality systems, or other applicable industry standards
Experience in quantitative and qualitative data collection and analysis
Excellent technical writing, observation, and data management skills
Ability to complete time-sensitive projects and provide realistic deadlines
Excellent organizational skills and strong attention to detail
Strong communication abilities and demonstrated abilities in critical analysis
Initiative and ability to work independently, responsive and adaptive to team environment
Strong proficiency in Microsoft Office including Word, Excel, and PowerPoint
Verbal and written proficiency in English and Spanish
Formal ISO 9001, ISO 19011, IOIA, and/or equivalent auditor training
Master's Degree or higher in a related field
SCS is recruiting all open roles to be remote; allowing our employees the ability to work flexibly and allowing SCS as a company to diversify the experience and perspectives of our growing workforce. This is a home-office based role and may include travel with local, domestic, and/or international trips. Details will be clarified during the recruitment process.
$24,000–$29,000
The above description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Additional duties outside of normal responsibilities may be required from time to time as assigned.
