Telehealth Triage Nurse (Remote) Full Time 0.8 - 1.0 FTE - Part Time may be considered based on availability Must have compact nursing license
Fonemed is recruiting full time remote Registered Nurses to join our team! We are looking for experienced and dependable Registered Nurse who are dedicated to providing quality nursing care to patients. If you are a Registered Nurse who is looking for a challenge and a company who values you, apply today!
Position Overview
Our nurses provide telephone triage and health advice to callers across the United States remotely from the comfort of their own home using world renowned Schmitt-Thompson protocols and provide nursing care advice virtually to patients. Calls received can vary greatly in subject matter and complexity. In addition to triage calls, we receive questions requesting information on medical conditions, medications, diagnostic tests, etc., and provide patient support through addressing their medical questions and concerns. Registered Nurses must be attentive and engaged listeners who have strong critical thinking and clinical assessment abilities and are able to make decisions independently and document clear clinical data. All calls are documented electronically, and all telephone encounters are recorded.
Role Responsibilities
Provide telephone triage and advice to callers to assist them in making timely medical decisions
Exercise clinical judgement in combination with utilization of protocols to arrive at the appropriate disposition to provide timely and accurate level of care to patients
Promptly complete confidential medical records as per company documentation standards
Provide clear and concise information and direction during patient encounters
Expectations of Nurse
Full time work with a commitment of 32-40 hours per week and the opportunity to pick up additional shifts when available at your own discretion
Part time work may be considered with open availability
Private HIPAA compliant home office with high-speed internet connectivity (wired/ethernet highly recommended)
Must be able to provide own computer equipment (computer or laptop, second monitor, keyboard, mouse, wired USB headset and high-speed internet)
Participation (via telephone or video) in staff meetings
Full compliance with FONEMED policies and procedures, including HIPAA privacy requirements
Scheduling and Licensure
Full time work with a commitment of 32-40 hours per week and the opportunity to pick up additional shifts when available at your own discretion
Part time work may be considered with open availability
Shift work type schedule that could include mornings, days, evenings, nights, weekends, holidays and occasional split shifts
Our current major hiring need is for shifts that would fall between 06:00am ET and 22:00pm ET daily. Please note that we are not able to offer a set schedule at this time, your schedule would vary week to week
Work every other weekend, option to work additional weekends also available
Must possess a compact nursing license and a California license would be an asset
Qualifications and Experience
Completion of a recognized Nursing program
Minimum 3 years of recent clinical experience as a Registered Nurse, preferably in areas such as ER/Urgent Care, Adult, Pediatric, OB/GYN, Orthopedic, Ambulatory Care, Home Health, or ICU
An active license in CA is required, along with active compact license in your home state.
Active licensure in all 50 states would be an asset or the willingness to obtain licenses at the company’s request
Previous telephone triage experience using electronic triage software and computerized medical protocols will be considered an asset
Experience using the Barton Schmitt/David Thompson guidelines will be considered an asset
Strong communication skills
Strong clinical assessment skills
Strong computer skills within a Windows environment and keyboarding ability
Bilingual English/Spanish will be considered an asset
Why Work With US:
With over 30 years in the telehealth industry servicing clients across North America, Fonemed prides itself on providing outstanding client experience and practicing a culture of care in everything we do. We are a growing company who values our greatest resource - our people! We provide a collaborative company culture and a welcoming team. If you are looking for an opportunity to practice your nursing skills from home and work for company that values you, apply today
Fonemed is an equal opportunity employer and is committed to diversity. We appreciate the interest of everyone who applies for the position, however only those selected for an interview will be contacted. Please visit our website at
Fonemed is a telehealth company that provides telephone triage and health advice services to patients across the United States. The company employs registered nurses who work remotely to deliver nursing care advice virtually using the world-renowned Schmitt-Thompson protocols. Fonemed's services include telephone triage, medical condition information, medication guidance, and diagnostic test advice, helping patients make timely medical decisions from a distance. The company operates a remote nursing workforce that handles diverse and complex patient inquiries while maintaining HIPAA compliance and comprehensive electronic documentation standards.
