Overview
Are you self-motivated and eager to launch a career where your ambition will be rewarded with unlimited growth potential? ServiceLink, the unrivaled leader in the mortgage industry, seeks a results-driven individual with superior interpersonal and communication skills to fill the position of Title Curative. The ideal candidate must be action-oriented and passionate about cultivating lifetime customer loyalty. If you thrive in a fast-paced environment and excel at learning new processes, we invite you to apply today. Don’t miss this exciting opportunity to join ServiceLink, a company committed to providing on-going training and supporting every employee’s unique career goals.
Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.
A DAY IN THE LIFE
In this role, you will…
Review daily reports to ensure completion of assigned duties
Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoffs, taxes and HOA
Address inquiries from client, seller’s agent, buyer’s agents, and internal staff professionally and in a timely manner
You possess …
Practical work experience within real estate industry and/or a vendor management service company.
Excellent customer service and communication skills
The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients.
A penchant for excellence. You will use your strong attention to detail to maintain our quality standards.
Responsibilities
Review Work In Progress reports to ensure completion
Review and respond to management inquiries, as needed.
Respond to escalated routes and questions from customers.
Process orders in accordance with ServiceLink and client requirements
Meet minimum daily production quota while maintaining a high degree of quality.
Provide direction to team members and assist the supervisors in maintaining processing timelines and production requirements.
Maintain open communication with team members and team leader
Develop relationships with our vendors and our co-workers
. Perform all other duties as assigned.
Qualifications
High School diploma or equivalent required
Practical work experience within real estate industry
· Proven customer service skills
ServiceLink is the industry leader in mortgage valuations and title services, holding the largest market share in the valuations market. The company provides critical services to mortgage lenders including appraisal assignments, quality control reviews, and valuation solutions that help streamline mortgage workflows. ServiceLink leverages AI and technology to automate and elevate mortgage processes, offering both traditional appraisal services and innovative software solutions. With broad, longstanding relationships with top national, regional, and local lenders, ServiceLink ensures consistent and reliable service across all market conditions.
