Job purpose:
As a Training Lead you will be responsible for leading training and development. You'll also be involved in the project management of all aspects of our training, including design, development and delivery. The ideal candidate will have experience with ITIL (IT Service Management) as well as an understanding of agile methodologies.
Requirements:
Knowledge of training planning, design and delivery processes, tools, techniques and methodologies, attendance management (scheduling, advancement, etc.),rewards and recognition systems, wellness and retention strategies
Experience with change management processes and the change management policies affecting your organization or project.
Knowledge of how to prepare, conduct and deliver training using a variety of learning technologies, including interactive courses, screen-based training and whiteboard content.
Skills assessment to identify baseline skills
Training infrastructure assessment
Training and performance support plan
Support management of the design, develop /customize training materials for virtual and face-to-face learning
Support management of the design, develop/customize digital materials
Support the preparation and test training environment and training platform
Partner with local learning leaders to schedule training
Upskill trainer and performance support personnel
Ensure training evaluations take place and monitor training effectiveness and attendance
Qualifications:
Bachelor's Degree in Business, IT, or related field required
10 years' experience of L&D
Stakeholder relationships and management
Training solution design and Training development
Capability and skills assessment
Project management
Issue and risk management
Quality management
