Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it Frontier.
At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, we’ll screen you through assessments and interviews and aim to get you an interview for a full-time job within the month.
Think of us as your personal talent agent — and good luck with the application! 😊
Travel Operations Specialist | Remote | Luxury Account
About Ascend
Ascend helps founders, investors, and executives book international business and first-class flights at rates that are typically 30-80% below what you would find on a regular booking site. We combine smart, proprietary booking methods with round-the-clock personal service delivered over WhatsApp.
We have grown from 12 to 66 people in just over a year, backed by Bessemer Venture Partners, and 5x'd our revenue year-over-year. We are at $22M+ ARR and growing fast. Our mission is to make first-class travel accessible to the people who are shaping the world.
Our clients are founders, investors, and senior executives who expect fast, accurate, and polished service. They do not chase confirmations. They trust us to get it right every time.
The Role
We are hiring a Travel Operations Specialist to take a confirmed flight booking and turn it into a complete, polished travel package delivered to the client.
Once a ticket has been issued by the Ticketing team, the booking comes to you. Your job is to build the full itinerary, prepare the invoice, confirm that payment has been received and recorded correctly, and send everything to the client with clarity and warmth. You also coordinate any extras the client needs, such as airport transfers, seat selections, or special meal preferences.
The client has trusted us with a high-value booking. What you send them is the moment they see the result of that trust. Everything needs to be accurate, professional, and exactly what was agreed.
Compensation
$500 - $700/month USD, depending on experience.
Compensation is reviewed based on performance, with clear milestones tied to progression.
What You'll Do
Building and Delivering the Trip
Payment Verification
Data Accuracy
Collaboration and Escalation
What You Bring
Must Have
Nice to Have
You do not need to check every box. If you have 80% of the skills and the drive to learn, we want to hear from you.
Fresh Prints is a New York-based, fast-growing company that specializes in helping other fast-growing companies build their teams abroad. The company has most of its team based in India and the Philippines. Fresh Prints started as a staffing and talent placement subsidiary and eventually spun out Frontier, a dedicated division focused exclusively on recruiting and placing full-time, cross-functional teams for US-based startups and high-growth companies. Through Frontier, Fresh Prints has placed over 800 hires across 50 different US-based startups and companies.
