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Upsell Specialist

MG

Location
United States
Medical Guardian

Job Description

Medical Guardian is a leading provider of Personal Emergency Response Systems (PERS), dedicated to enhancing the safety and well-being of individuals through innovative technology. Our mission is to empower individuals to live independently while ensuring a rapid and effective emergency response when needed. To support our growth, Medical Guardian™ is seeking high energy Upsell Specialists to help our customers stick with us long after the point of sale.

*Uncapped commission. Equipment and paid training are provided.

Residency Requirement:

All applicants are required to have permanent residency in one of the following states:

AZ, NV, DE, FL, GA, KS, KY, MA, MD, MI, NJ, NY, OH, PA, SC, TN, ID, IL, NC, CO, WV, and TX only

Requirements

  • Initiate and complete outbound phone calls to Medical Guardian™ clients and offer additional products and services to maximize our customers’ peace of mind and desired level of protection.
  • Consistently follow up with clients to ensure that Medical Guardian™ is meeting their changing personal protection needs, possibly by adding new products and services.
  • Employ optimal listening and persuasive skills to identify needs, seek solutions and provide the ultimate personal emergency response solution for Medical Guardian™ clients.
  • Serve as a brand ambassador by promoting the Medical Guardian™ products and providing legendary customer service.
  • Demonstrate a passion for providing a superior customer experience and generating recurring monthly revenue.
  • Maintain an excellent awareness and knowledge of all product information.
  • Stay informed of trends in the Personal Emergency Response industry.
  • Be courteous, helpful, energetic, respectful, and polite when dealing with co-workers, clients, and prospective clients.
  • Meet or exceed all performance targets issued by the sales leadership team.
  • Perform other duties as assigned by leadership.
  • Provide feedback to management about clients and customer satisfaction.
  • Work with leadership and coworkers on department issues and projects.
  • Provide feedback to management about clients and customer satisfaction.

Desired Skills & Experience:

  • Excellent communication skills.
  • A passion for generating sales with sincerity and ethics.
  • A competitive spirit to meet and exceed company wide and personal sales goals.
  • Proficient with computers and the ability to multi-task.
  • Ability to work weekends, evenings, and holidays.
  • Professional in promptness and dependability.
  • Prefer BA/BS; High School Diploma or GED required.
  • Satisfactorily complete background / employment history investigation and drug screening.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Paid Time Off (Vacation & Public Holidays)
  • Short Term & Long Term Disability
  • Retirement Plan (401k)

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About the job

May 15, 2024

Full-time

  1. US United States

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