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Job Description:
The Legal Case Specialist role with Job Duck offers the opportunity to take ownership of a dynamic, client focused position that directly supports the day to day operations of a legal team. This role centers on case management, client communication, and litigation support, allowing you to play a meaningful part in guiding cases from intake through resolution. You will be responsible for maintaining organized case files, coordinating with clients and insurance representatives, and ensuring that all documentation and processes move forward efficiently. Your work will contribute to clear communication, structured workflows, and positive client experiences across the lifecycle of each case. This position is ideal for someone who thrives in fast paced environments, values accuracy, and takes initiative to support both clients and attorneys with professionalism and care.
Responsibilities include, but are not limited to:
Provide administrative and operational support to attorneys and legal staff
Maintain accurate and up to date case information in CRM systems
Coordinate and follow up on records requests
Update and maintain medical chronologies
Manage communications with clients and insurance companies
Assist in maintaining structured workflows and case tracking systems
Support case management from intake through resolution
Organize and maintain medical records and billing documentation
Draft demands and discovery documents
Ensure timely follow up and clear communication with all stakeholders
Requirements:
Required Skills
1 or more years of experience in legal support, case management, administrative support, or related roles preferred
Strong English proficiency with clear and professional communication
Excellent organizational skills and attention to detail
Ability to manage multiple priorities in a fast paced environment
Strong follow through and accountability
Proactive mindset with the ability to take initiative and complete tasks independently
Experience working with CRM systems and managing case related data
Ability to handle client interactions with empathy and professionalism
Strong problem solving and critical thinking skills
Adaptability and willingness to learn in a team oriented environment
Additional Details
Full time, remote position
Work schedule aligned with Eastern Standard Time
Office hours are 8:00 AM to 5:00 PM EST
Fast paced, client facing legal support role
High level of written and verbal English required
Ability to work independently in a high responsibility environment
Strong organizational skills and ability to manage multiple cases and workflows
Comfortable following structured legal processes and documentation standards
Tools and Software
CRM platform: Litify
Communication tools: Zoom and Microsoft Outlook
Email and calendar management via Outlook and Outlook Calendar
VPN access may be required
Work Shift:
8:00 AM - 5:00 PM [EST][EDT] (United States of America)Languages:
EnglishReady to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.