Prokeep is seeking a Vice President of Customer Success to lead the full post-sale customer journey, driving adoption of Order Engine with Order Automation and building scalable systems and team infrastructure.
Requirements
10+ years of experience leading customer-facing teams
Proven track record scaling CS teams at a growth-stage startup
Experience leading a customer base through a significant product repositioning
Hands-on experience with CS and CRM tools
Analytical mindset with a track record of using data to drive decisions and forecast accurately Benefits
Competitive Compensation
Equity Package
Comprehensive Benefits
Flexible PTO
Continuous Growth
