Everbridge is seeking a Vice President, Global Production Operations & Reliability to lead the strategy, execution, and continuous improvement of our global production operations. Reporting to the Chief Technology Officer, this executive will be responsible for ensuring the reliability, scalability, security, and operational excellence of our cloud-native SaaS platform. Everbridge empowers organizations to keep people safe and operations running during critical events. Our Critical Event Management platform is trusted by enterprises, governments, healthcare providers, financial institutions, and public safety organizations around the world to deliver resilient, mission-critical services when they matter most. This role will lead global Site Reliability Engineering (SRE) and Development & Reliability Engineering (DRE) teams while driving operational excellence across production operations, incident management, change governance, disaster recovery, observability, and platform engineering. The successful candidate will play a key role in strengthening customer trust by delivering highly available, resilient services on a global scale.
Everbridge is a critical event management platform company that helps organizations prepare for, mitigate, respond to, and recover from critical events of all kinds. The company provides solutions including the Public Warning Portal for emergency communications and public warnings, along with comprehensive workforce analytics, operational analytics, and business intelligence capabilities. Everbridge serves organizations across multiple sectors by transforming complex operational and business data into actionable insights that support decision-making and drive organizational efficiency. Their platform combines traditional analytics with emerging AI-driven initiatives, including modern data architectures, data mesh principles, and knowledge graph concepts.
