We are seeking a Virtual Relationship Manager to join our dynamic team and drive the growth of our customer base. The successful candidate will be responsible for managing and activating a portfolio of customers, primarily non-borrowing, to achieve monthly and annual KPI objectives. This role requires a commercial focus, ensuring excellent customer service and a superior client onboarding experience. The ideal candidate will have a strong understanding of our products, policies, and processes, and be able to effectively cross-sell and refer customers to other units within the segment.
First Abu Dhabi Bank (FAB) is a major financial services institution operating in the United Arab Emirates. The bank serves a diverse customer base and offers a range of banking products and services including customer relationship management and portfolio management solutions. FAB focuses on delivering excellent customer service and superior client onboarding experiences while managing customer portfolios across multiple segments. The bank emphasizes cross-selling opportunities and referral mechanisms across different business units to maximize customer value.
