The Workday Systems Analyst – Finance supports the design, configuration, delivery, and ongoing management of Workday Financials and related finance applications. This role partners with Finance stakeholders to translate business needs into practical system solutions, improve business processes, and maintain reliable reporting and integrations. The analyst provides production support and contributes to projects that improve the efficiency, accuracy, and scalability of Finance operations.
Responsibilities:
Support Workday Financials and related finance applications, including financial management, procurement, reporting, and connected business processes.
Partner with Finance stakeholders to gather, analyze, and document business needs, requirements, and functional specifications.
Evaluate current processes and workflows, identify gaps and inefficiencies, and recommend improvements that support Finance priorities.
Configure and maintain Workday business processes, security-related requirements, reports, calculated fields, and other functional components within the role’s scope.
Support integrations and data flows between Workday and adjacent finance applications; coordinate with technical teams when issues require deeper integration or engineering support.
Provide day-to-day production support, troubleshoot system issues, communicate resolutions, and escalate risks or defects appropriately.
Create, maintain, and improve scheduled and ad hoc reports using appropriate Workday reporting tools.
Partner with Finance and Technology Services teams to validate data accuracy, investigate reporting discrepancies, and improve data visibility.
Develop test plans, test cases, and acceptance criteria; execute or coordinate testing for configuration changes, integrations, reports, and system releases.
Support project planning and delivery for Finance systems initiatives, including requirements, process design, testing, documentation, and implementation activities.
Stay current on Workday releases, product capabilities, and relevant finance systems practices; identify opportunities to use new functionality to improve business processes.
Create and maintain functional documentation, procedures, job aids, and support materials.
Build effective working relationships with Finance, Accounting, Procurement, FP&A, and other cross-functional partners.
Required Qualifications:
Minimum of 5 years of experience supporting Finance organizations, Finance systems, business applications, or a related area.
At least 3-4 years of hands-on experience with Workday Financials or comparable ERP finance modules.
Working knowledge of Finance processes, procedures, and policies, with the ability to translate business requirements into system solutions.
Experience with requirements gathering, process analysis, gap analysis, functional design, system configuration, testing, reporting, and documentation.
Experience troubleshooting system issues and communicating clear, actionable resolutions to business stakeholders.
Strong analytical, problem-solving, organizational, and customer-service skills.
Strong written and verbal communication skills, including the ability to facilitate discussions with technical and non-technical stakeholders.
Ability to manage multiple priorities, work independently, meet deadlines, and adapt effectively to change.
Preferred Qualifications:
Experience with Workday procurement, expenses, accounting, reporting, or related Finance functionality.
Experience supporting integrations or data flows between Workday and adjacent finance applications.
Experience with Workday reporting, business processes, calculated fields, and data validation.
Experience working in a healthcare, technology, or other complex operating environment.
Experience supporting enterprise software releases, implementations, or continuous improvement initiatives.
Physical / Cognitive Requirements:
Physical Requirements:
Stamina, strength, mobility, manual dexterity, vision, hearing, environmental factors.
Ability to effectively communicate and engage with others, with accommodations available for visual or auditory impairments
Ability to handle physical tasks related to the job, with accommodations provided as needed.
Ability to respond effectively to changing situations, with accommodations available for varying response times.
Prompt and regular attendance at assigned work location.
Ability to remain seated in a stationary position for prolonged periods.
Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.
No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.
Cognitive Requirements:
Problem-solving, decision-making, attention to detail, critical thinking, communication skills, stress tolerance.
Facilitate communication and collaboration with clients and stakeholders.
Adaptability to different work environments, with support provided for managing workload and pace
Ability to maintain focus and attention on tasks, with accommodations available for individuals with attention-related conditions.
Included Health is a healthcare company transforming the industry through innovation and empathy. The company delivers integrated remote care services through telephonic and virtual care management, partnering with members through complex medical and behavioral health situations. They employ diverse clinical teams including nurses, care coordinators, and healthcare professionals to provide coordinated, patient-centered care that improves health outcomes. Included Health supports members through care management, disease management, and acute case management, helping them navigate complex medical conditions, treatment pathways, benefits, and the healthcare system.
