Headquarters: India, United States
URL: http://snapscale.com
Key Responsibilities
1.Troubleshoot and resolve WordPress website issues via Zoho ticketing system
2.Diagnose and resolve WordPress plugin conflicts and theme issues
3.Troubleshoot third-party API integrations (e.g., Cycle, Blueprint via Apient)
4.Communicate ticket status updates and completion to internal team
Skills Requirements
1.Proficiency in WordPress and PHP development.
2.Working knowledge of CSS and HTML for website customization and maintenance.
3.Experience with WooCommerce and eCommerce website setup and management.
4.Familiarity with Cornerstone Page Builder (preferred; training can be provided).
5.Strong communication skills and the ability to work collaboratively in a team
environment.
HAVE
•Ticket completion rate, average ticket resolution time, team communication
responsiveness
To apply: https://weworkremotely.com/remote-jobs/snapscale-wp-dev-remote
Snapscale is a healthcare services company that supports US-based clinics and physicians by providing remote customer service and patient coordination solutions. The company specializes in bilingual patient support, handling administrative tasks such as insurance verification, appointment scheduling, patient enrollment, and EMR/EHR management. Snapscale serves as a key operational support partner for healthcare providers, enabling them to deliver better patient experiences through dedicated, multilingual customer service representatives.
