Front
Front Overview
A Glimpse at Front
Front is the maestro of customer operations, orchestrating a symphony of support, sales, and account management teams to deliver a concerto of exceptional service. How do they do it? They've got a secret weapon: a platform that streamlines customer communication with the efficiency of a help desk and the familiarity of email, all backed by automated workflows and real-time collaboration.
The Front Philosophy
Front believes in centralizing messages across channels, routing them to the right person, and unlocking visibility and insights across all customer operations. They're not just about fixing problems - they're about preventing churn, improving retention, and propelling customer growth. They're the customer service equivalent of a superhero, swooping in to save the day!
Who Uses Front?
Front isn't picky about who they help. They've got over 8,000 businesses from a wide range of industries on their roster, from manufacturing to logistics, travel to financial services, tech and beyond. They're like the United Nations of customer service, bringing together businesses from all walks of life.
The Front Funding Story
Front isn't just a pretty platform - they've got the backing to prove it. They've raised a whopping $204M from leading venture capital firms and independent investors, including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. They're like the Cinderella of the tech world, catching the eye of some very influential fairy godmothers.
Accolades and Achievements
Front isn't just talk - they walk the walk. They've received numerous Great Place to Work accolades, including making Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™, Inc. Magazine's 2022 Best Workplaces list, Forbes Best Startup Employers 2022 List, and Best workplaces for Millennials 2022 list. They've got more awards than Meryl Streep has Oscars!
The Front Culture
Front is all about flexibility and support. They offer competitive salaries, equity, private health insurance, flexible work schedules, mental health support, and family planning support. They believe in taking care of their employees, because happy employees make for happy customers. It's a win-win!
Equal Opportunity at Front
Front is an equal opportunity employer. They don't care about your race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. All they care about is your ability to help them deliver exceptional customer service. So if you're looking to join a company that values diversity and inclusion, Front might just be the place for you!
Does Front allow remote work or work from home?
Yes they do! Based on the fact that Front has listed a remote job, it's safe to say that they are open to remote work and are actively looking for talented individuals to join their team, regardless of their location.
About Front
Recent remote jobs at Front
Front is hiring Customer Support Representative - Philippines, Engineering Manager - Core Product Experiences