InterMed

About InterMed

InterMed is a healthcare organization that operates primary care practices providing services across multiple patient age groups. The company employs Clinical Care Representatives who provide telephone triage nursing services, utilizing written protocols and clinical judgment to assess patient needs and determine appropriate care pathways. InterMed's telehealth triage services aim to reduce unnecessary emergency room visits and physician appointments while enabling patient self-care education. The organization operates a call center environment where nurses provide patient scheduling, prescription refills, test result delivery, and clinical guidance over the phone.