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Account Coordinator

Barrel logo

Location
AG, AI + 55 more
Base Salary
55k-65k USD
Barrel

Job Description

Barrel is a digital agency that designs, builds, and optimizes e-commerce websites for brands. We work with exciting brands across fashion, beauty, CPG, and home goods. We are a highly collaborative and fully distributed team.
Barrel is currently looking for an Account Coordinator to join our team. As a remote-first company, you may work from anywhere in the US.
At Barrel, the Account Coordinator (AC) plays a crucial role in supporting the Client Services team, ensuring smooth communication and coordination between the clients and internal teams. This position requires a blend of organizational, interpersonal and marketing skills to assist in the successful execution and delivery of projects.

Key Responsibilities:

  • Assist with the day-to-day operations of assigned client account(s), handling project coordination, communication and execution
  • Provide support to Senior Account Managers and Account Managers on larger accounts, under their supervision
  • Act as a point of contact for clients, responding to inquiries, gathering information and providing updates as needed
  • Schedule internal and client-facing meetings, taking into account availability of all participants and capturing detailed notes
  • Assist in the process for client onboarding, helping to familiarize clients with our process, tools and team
  • Conduct research and gather data to support Client Services team in developing strategies and recommendations for clients
  • Coordinate with internal teams to ensure seamless project execution and timely delivery
  • Monitor project progress and deadlines, flagging potential issues to Account Managers or Director
  • Assist in preparing project briefs, gathering client feedback, and ensuring that all relevant information is accurately documented and communicated to the appropriate teams
  • Assist in monitoring project finances and tracking billable hours, contributing to profitability analysis
  • Maintain organized records of client communication, project details, and account history

Skills:

  • Excellent verbal, written, presentation and interpersonal communication skills
  • Self-motivated and detail-oriented
  • Strong time management skills
  • Ability to adjust to rapidly changing priorities and succeed in a fast-paced environment
  • Ability to apply common sense understanding in order to carry out detailed instructions
  • Level-headed and positive under pressure
  • Naturally curious and highly proactive, with a passion for learning new skills
  • Strong web and Mac desktop skills – we use the Shopify ecosystem, Google, Slack, Basecamp, JIRA, Harvest and Forecast

Experience:

  • 1-3 years of account or project management experience in the advertising/marketing industry
  • Agency experience required; digital experience strongly preferred
  • Client experience within the eCommerce space is a plus
  • Bachelor’s degree in Advertising, Marketing or similar field
As a full-time member of the Barrel team, we offer the following benefits:
- Remote Work
- Competitive Salary
- Health/dental/vision coverage
- Paid vacation
- Half-day Fridays all year round
- Remote home setup stipend
- Profit-sharing
- 401k match
- Professional development stipend
Most importantly, we work on projects that truly impact our clients’ businesses and attract team members who love to be challenged with tough problems and fast-paced work.
Barrel is proud to be an equal opportunity employer dedicated to pursuing and hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to their race, color, culture, ethnicity, sex, gender identity and expression, nation of origin, age, veteran’s status, religion, disability, sexual orientation, appearance, opinions, beliefs and more.

Advice from our career coach

A successful applicant for the Account Coordinator position at Barrel should have a strong background in account or project management within the advertising/marketing industry, preferably in a digital agency setting. Here are some key tips and insights to help you stand out as an applicant:

  • Highlight your experience: Emphasize any previous experience in account or project management roles, particularly in the advertising/marketing industry.
  • Showcase your agency experience: Make sure to communicate your familiarity with agency processes and workflows, as well as your ability to work in a fast-paced environment.
  • Demonstrate your client experience: If you have worked with clients in the eCommerce space before, be sure to showcase your experience and understanding of their needs.
  • Emphasize your communication skills: Given the role's emphasis on client communication and coordination, highlight your excellent verbal, written, and interpersonal communication skills.
  • Show your tech-savviness: Mention your proficiency with web and Mac desktop tools like Shopify, Google, Slack, Basecamp, JIRA, Harvest, and Forecast.
  • Emphasize your organizational skills: The position requires strong organizational and time management skills, so be sure to showcase your ability to handle multiple tasks and deadlines efficiently.

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About the job

Nov 13, 2024

Full-time

55k-65k USD

  1. AG Antigua & Barbuda
  2. AI Anguilla
  3. AR Argentina
  4. AW Aruba
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