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Account Executive

Twilio logo

Location
Singapore
Twilio

Job Description

See yourself at Twilio

Join the team as Twilio’s next New Business Account Executive - ISV.

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion mean that no matter your location, you’re part of a vibrant, diverse team making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

About the job

Reporting to the RVP, ISV Sales APAC, this position is needed to create and focus on new ISVs resellers acquisition. As our new New Business ISV Account Executive, you will be responsible for implementing the go to market plan with support from various parts of the organization to prospect, solution sell and acquire new ISV and reseller logos in Asia Pacific.

Responsibilities

In this role, you’ll:

  • Work closely with Twilio executives, compliance, go to market and product marketing to build and implement ISV strategies to increase Twilio’s market share and brand awareness
  • Sell CPaaS to software companies, telcos, system integrators or resellers in Indonesia Malaysia
  • Be responsible to identify and acquire high-potential partners who would be strong candidates for a long-term strategic relationships with Twilio for a specific set territory
  • Master creating pricing proposals, negotiating terms and managing the contract process.
  • Able to balance challenging priorities and handle multiple projects/deals
  • Develop and execute on a comprehensive territory plan.
  • Forecast your opportunities and maintain up to date and accurate data within Salesforce CRM.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • At least 8 years of proven quota success in a sales/ISV sales role
  • Deep knowledge of of Indonesia Malaysia market
  • Successful track record of personally selling and closing solutions to software companies, telcos, system integrators or resellers
  • Technically savvy and good understanding of SaaS solutions
  • Demonstrated success by achieving quota on a consistent and predictable basis
  • Strong experience identifying, mapping and prospecting key prospects
  • Ability to drive the sales process from internal leads to qualifying new prospects and handling deals to closure
  • Excellent presentation and negotiation skills
  • Strong interpersonal and communication skills
  • Ability to build strong relationships with decision makers and C-level Executives
  • Native and business fluency in Bahasa (speaking and writing) is required to work with the Indonesian and Malaysian speaking customers

Desired:

  • A Bachelor’s degree or equivalent experience
  • Telco experience is a plus
  • Experience selling SaaS/CPaaS/Telco solution selling to a technical and business audience
  • An understanding of the cloud computing/communications business model

Location

This role will be Remote, based in Singapore

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately30% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

Advice from our career coach

As a New Business Account Executive - ISV at Twilio, you will be responsible for acquiring new ISV and reseller logos in Asia Pacific by implementing the go-to-market plan and prospecting effectively. Here are some tips to help you stand out as an applicant:

  • Demonstrate at least 8 years of proven success in a sales/ISV sales role.
  • Show deep knowledge of the Indonesia and Malaysia market.
  • Highlight your ability to identify and acquire high-potential partners for long-term strategic relationships.
  • Emphasize your experience in negotiating terms, managing contracts, and closing deals.
  • Show your strong skills in balancing priorities, handling multiple projects, and forecasting opportunities.
  • Develop a comprehensive territory plan and maintain accurate data in Salesforce CRM.
  • Highlight your excellent presentation and negotiation skills, as well as your ability to build strong relationships with decision-makers.
  • If applicable, showcase your experience in selling SaaS/CPaaS/Telco solutions to a technical and business audience.
  • Native and business fluency in Bahasa (speaking and writing) is required for working with Indonesian and Malaysian customers.

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