Software Engineer (L2)

See yourself at Twilio

Join the team as Twilio’s next Software Engineer (L2), Data Platform, Bangalore, India!

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position plays a crucial role in building a scalable, reliable, and efficient data platform that enables users to extract valuable insights from vast amounts of distributed data. As part of the team, you will contribute to creating the data backbone that supports key strategic decisions for our company and customers.

You will work closely with experienced engineers, learning best practices in software development and data systems, and contributing to projects that directly impact the success of our platform.

Responsibilities

In this role, you’ll:

• Design, develop, test, and deploy features and services in AWS cloud environments.
• Ensure the reliability of your services, including responding to incidents, participating in on-call rotations, and conducting post-incident RCAs.
• Meet the Definition of Done for all software you build, while continuously improving and reducing technical debt.
• Write and maintain automated unit and integration tests within a continuous integration and delivery (CI/CD) environment.
• Manage tasks and collaborate effectively using GitHub, Jira, and the team’s build and deploy systems.
• Actively collaborate with Product and other teams to influence and improve the service or platform.
• Participate in design discussions, code reviews, backlog grooming, and Agile ceremonies, ensuring sprint commitments are met.
• Troubleshoot and resolve issues independently or with your team in your domain.
• Take responsibility for documenting the projects and processes you work on.
• Quickly acquire new technical skills and adapt to the fast-paced, disruptive industry landscape.
• Troubleshoot and debug to ensure smooth application performance.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 2-4 years of proven experience as a Java Developer, with an in-depth knowledge of the Java programming language and its ecosystem.
• Knowledge of Python programming, with the ability to write clean, maintainable, and efficient code, and utilize its libraries and frameworks effectively.
• Strong experience building resilient, high-throughput microservices and distributed systems, with a deep understanding of the microservices architecture.
• Hands-on experience with SQL/NoSQL databases, and caching mechanisms (e.g., Redis, Memcached).
• Proficiency in AWS, GCP, or other public cloud platforms, with knowledge of cloud-native design patterns and services.
• Containerization expertise with Docker and Kubernetes, including orchestration and scaling of services.
• Familiarity with modern automated testing frameworks and CI/CD pipelines, ensuring high-quality and seamless software delivery.
• A strong advocate for best engineering practices, including test-driven development (TDD), security-first approaches, and automation throughout the development lifecycle.
• Ability to analyze and troubleshoot complex production issues, with a proactive approach to problem-solving.
• Experience with Agile methodologies such as Scrum and a deep understanding of iterative development and continuous deployment strategies.
• Excellent communication skills, with the ability to convey technical concepts clearly in both written and verbal formats.

Desired:

• Experience with observability tools (e.g., Prometheus, Grafana, Datadog) for monitoring microservices and distributed systems.
• Familiarity with DevOps principles and infrastructure as code (IaC) using tools like Terraform or CloudFormation.
• Knowledge of API gateway technologies and message brokers (e.g., Kafka) for building scalable, event-driven systems.
• Experience with performance tuning and optimizing distributed systems for scalability and fault tolerance.

Location

This role will be remote, and based in Bangalore, India.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].