Account Executive

As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:

• Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection. At ShipBob we benefit from diverse cultures and perspectives in service of the global community.
• Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.

Title: Account Executive

Location: Remote in London,UK

Role Description:

We are expanding our amazing sales team in the UK and looking for rising stars to build that team with us. This is a unique opportunity to take a proven and scalable business model and further roll it out in the UK.

Our award winning technology stack, rock solid fulfillment operations and ShipBob brand name will help generate leads. We are looking for Account Executives willing to work in a start-up environment, be self-driven, identify exciting new customers and work autonomously in a frictionless environment to reach the rewarding quota.

As one of the early joiners in a high growth organization and in a high growth market there will be opportunities to grow with ShipBob. Of course, there will be gaps in learning, processes to be established, and market nuances to learn, so the successful candidate must have a high appetite to learn, improvise and develop. Don’t panic though, the role will be heavily supported by the team that rolled out 7,000 other clients and opened 35 fulfillment centers.

Your primary targets are medium-sized ecommerce merchants looking for world-class fulfillment and great technology. With short sales cycles and implementation time, we make it easy for new clients to start fulfilling with ShipBob and for you to reach your goals.

You will manage a sales pipeline and continue to prospect opportunities to bring on new customer revenue for the business.

What you’ll do:

• Driving in new business to attain revenue targets using self sourcing techniques.
• Self source prospects who will convert to customers using internal database, creative online searches, self created cadences and marketing campaigns, referrals and other means.
• Qualify prospects and sell ShipBob’s value propositions to bring in new business that is operationally fit for ShipBob.
• Move customers efficiently through the sales process, ensuring all expectations are properly set and understood.
• Negotiate pricing, contract terms and general partnership agreements.
• Have a thorough understanding of both our tech offerings and operational capabilities.
• Maintain an updated, clean and through pipeline to ensure proper forecasting as well as up to date CRM notes so account status is clear.
• Give feedback to management to continue to improve the sales process and Merchant experience.
• Ensure proper handoff to the post sales team.
• Identify local nuances and help improve processes, tools and documentation.
• Additional duties and responsibilities as necessary.

What you’ll bring to the table:

• At least 18 months as an Account Executive or Sales Representative in the eCommerce fulfillment or OMS/WMS/TMS tech space.
• Ability to foster great teamwork and motivate those around you.
• Excellent verbal and written communication skills.
• Organization and time management skills.
• Established track record of success in a Sales position.
• Ability to understand client needs and handle the negotiation process.
• Computer skills, especially MS Excel and CRM software.

Reports to: General Manager - Europe

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You:

At ShipBob, we’re looking to bring on board people who embody our core values:

• Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
• Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
• Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
• Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
• Be Safety Minded. It’s not just talk; it’s the way you work.

About Us:

ShipBob is a cloud-based logistics platform that partners with thousands of e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver a best in class experience to their customers.

As one of the fastest growing tech companies in Chicago backed by blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the best fulfillment technology in the industry.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.