Advisor, Operations and Strategy (P3)

Summary

The Advisor, Strategy and Operations (ASO) provides leadership and humanitarian representation for change projects impacting the SCUS humanitarian portfolio and team, and works closely with the Head of Humanitarian Response and other humanitarian team leaders.

As a member of the DHR Senior Leadership Team, the ASO will actively champion a culture of continuous learning and business process improvement. They will anticipate internal and/or external business challenges, lead and/or oversee the development of standard operating procedures, and promote a culture of knowledge sharing and management, in order to ensure that SCUS teams are prepared for roll out and uptake of strategy and change projects.

The ASO will also provide support and leadership to ensure the smooth functioning of the DHR and Humanitarian Senior Leadership Teams, promoting effective team communication and staff engagement. The ASO will serve as the DHR/HBT focal point for agency strategic planning and reporting requirements.

What You’ll Be Doing (Essential Duties)

DHR Operations (50%)

• Organize and prioritize critical issues and information to facilitate efficient and timely decisions within DHR.
• Represent DHR in agency-wide project leadership.
  • Actively lead new hire onboarding process for the department, as well as retention, leadership development, succession planning to meet strategic goals. 
• Actively lead and manage DHRs professional development budget and trainings.
• Alongside the HPP and HFC, monitor performance and use data to provide regular analysis against department annual objectives and make recommendations for strategic improvements. 
• Plan, manage and lead internal meetings, retreats and communications for the Department of Humanitarian Response.
• Directly responsible for DHR SLT meetings, working with Head of Humanitarian Response to ensure timely decisions, learnings, track key issues and information flows.
• Manage Global Emergency Humanitarian Surge Platform for SCUS.
• Ensure good understanding of HR practices relevant to DHR including systems for hiring consultants and temporary staff. Manage DHR participation in the internship program.

Management (20%)

• Train, develop, coach, lead, and supervise DHR Sr. Associate, clearly communicating organization, division and department priorities, and how their work contributes to our mission, ensuring that the working environment continually fosters diversity, inclusion, and belonging – supporting Save the Children values
• Ensure DHR Sr. Associate time, and LOE are balanced across the department
• Support DHR Sr. Associate ensuring departments knowledge management and intranet structure are user friendly

• Identify growth opportunities for Sr. Associate and manage their surge requests

Training (10%)

• Oversee SCUS contribution to humanitarian capacity-building efforts, identifying resources, provision of training and effective engagement in SC-wide humanitarian capacity-building strategy and implementation.
• Ensure that there are effective tools and plans in place to ensure capacity-building opportunities for members of the SCUS Humanitarian Business Team (HBT) including mandatory training such as hostile environment awareness training (HEAT).
• Ensure that new employees receive onboarding training to prepare them for their role.
• Liaise with other IP business teams to ensure DHR is included in relevant trainings.
• Create training strategies, initiatives, and materials for department and team trainings.

Knowledge Management (10%)

• Responsible for DHR knowledge management, including SCUS internal systems, and coordinate across IP and SCI in knowledge sharing and collaboration.
• Gather and analyze information to determine department and individual learning needs.

Change Management and Strategy Development (10%)

• Serve as a representative on key cross-Member and cross-functional teams in support of SCUS and global movement strategy objectives, including change and transformation projects as appropriate, including Right First Time and Getting to Green.
• Lead efforts to strategize and roll out the DHR “Future State”.
• Oversee efforts to finalize the Centre Humanitarian Technical Team (CHTT) transition alongside the Managing Director, HF&C, ensuring project is brought to completion.
• Focal point for CHTT to ensure cross learning and USG capacity building of SCIs Humanitarian Technical teams.
• Design and lead consultations with relevant staff to inform decision-making and provide analysis to inform senior management actions on priority change projects that impact DHR.

Required Qualifications

• Minimum of a bachelor's degree or equivalent experience, plus at least 5 years of relevant experience
• Demonstrated experience leading teams.
• Demonstrated experience in leading change processes.
• Demonstrated ability to work with senior-level executives to move complex issues forward.
• Ability to make decisions and demonstrate sound judgement in a fast-moving environment
• Demonstrated experience developing and working on strategic plans.
• Ability to work collaboratively with senior staff across a global organization.
• Demonstrated analytical, organization, and communication skills.
• Must have attention to detail, ability to multi-task and work across Agency departments.
• Professional proficiency in MS Office suite
• Professional proficiency in spoken and written English
• Demonstrated ability to communicate and collaborate effectively with individuals and teams at all levels, both internally and externally
• Demonstrated commitment to fostering and maintaining and environment of diversity, inclusion, and belonging.

Preferred Qualifications

• Master’s Degree in field related to development, humanitarian work or business administration.
• Ability to speak a second, relevant language.
• Previous Save the Children experience.

Compensation

Save the Children is offering the following salary ranges for this position, dependent on candidate location:

• Geo 1 - NY Metro, DC, and other locations with labor costs significantly above national average: Target Salary for this position is $84,150 – $94,050 base salary
• Geo 2 - Locations around the US National Labor Cost Average: Target Salary for this position is $76,500 – $85,500 base salary
• Geo 3 - Locations significantly below the US National Labor Cost Average: Target Salary for this position is $68,850 – $76,950 base salary

The salary ranges listed above are for US based candidates. For candidates located outside of the US, salary ranges will be based on the salary scales of the local employer of record.

Actual base salary may vary based upon, but not limited to, relevant experience, base salary of internal peers, business sector, and geographic location (more information on job structure is available here). Employee may be eligible for an incentive program. Save the Children US also offers outstanding benefits that include health, dental, vision and life insurances, short-term and long-term disability coverage, an Employee Assistance Program, a retirement savings plan with employer contribution, paid vacation leave, safety & wellness leave, family leave, parental/adoption leave, caregiver leave, and much more.

About Save the Children

Save the Children believes every child deserves a future. In the United States and around the world, we give children a healthy start in life, the opportunity to learn and protection from harm. We do whatever it takes for children – every day and in times of crisis – transforming their lives and the future we share.

Our work for children and their families requires that we commit—at every opportunity—to work together to identify and dismantle persistent systemic and structural racism, inequality, and any other forms of discrimination in this country and beyond. As an anti-racist organization, Save the Children will not tolerate discrimination in any form—in our employment practices, amongst our staff, in our leadership or toward the people we serve. We stand in solidarity with all people to fight for equal rights, justice, inclusion, and belonging.

Save the Children is committed to conducting its programs and operations in a manner that is safe for the children it serves and helping protect the children with whom we are in contact. All Save the Children representatives are explicitly prohibited from engaging in any activity that may result in any kind of child abuse.

Save the Children is committed to minimizing safety and security risks for our valued employees, ensuring all are given training, support and information to reduce their risk exposure while maximizing the impact of our programs for children and families. Our shared duty, both agency and individual, is to seek and maintain safe working conditions for all.