We are looking for an API Account Manager for Spain to join our international B2B brand RateHawk, develop our business, and make the travel world better together!
Job Responsibilities
- API Optimization: Leverage a data-driven approach to analyze and monitor API performance. Identify areas for improvement to optimize API usage, ensuring partners are utilizing our APIs effectively to drive growth and engagement.
- Cross-Functional Collaboration: Collaborate with commercial, technical, and product teams to enhance the API product offering, ensuring it meets partner needs and supports RateHawks’ overall strategic objectives.
- Technical Troubleshooting: Provide technical support to partners regarding API usage, and collaborate with our technical teams to resolve any API-related issues that may arise.
- Business Development: Identify and pursue opportunities to expand our API partner base, driving increased revenue and expanding our market presence.
Requirements
- Relevant experience: Ideally, 2–5 years of experience in the travel industry, reviewing and monitoring the technical performance of the API connections. Specializing in managing the onboarding of API-connected customers; acting as a midpoint between IT and the commercial team to manage technical problems; analyzing technical performance, error rate, traffic, and look-to-book ratio in order to detect possible areas of improvement.
- Personal skills: Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with a fast-changing business environment, teamplayer, used to data-driven decision-making.
- International mindset: Ability to understand and work across a wide range of cultural contexts, reflecting ETG’s global presence;
- Language knowledge: Fluent in English and Spanish. Other languages are a plus.
Benefits
- Competitive salary;
- Career growth opportunities and a corporate culture that encourages professional development;
- Complex and innovative product;
- Young and ambitious team of professionals;
- Learning: seminars, trainings, and conferences. If you want to participate in a conference, we will help organize it.
- Remote work format and a flexible timetable—we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you.
- Corporate discounts on hotels and other services.
Spain
