Assistant Manager - Credit Control

About the Company

Our client is a well-established high-technology solutions provider in Sri Lanka with over 30 years of industry experience. The company specializes in laboratory, industrial, healthcare, and scientific solutions, serving a wide range of industries through advanced products, technical expertise, and strong after-sales support.

Job Overview

Our client is seeking an experienced Assistant Manager – Credit Control to oversee receivables, manage collection operations, and ensure timely recovery of outstanding payments. The role requires strong leadership, communication, and analytical skills to manage customer accounts, supervise collection teams, and support overall credit control operations.

Key Responsibilities

• Monitor outstanding balances and ensure timely collection of receivables

• Follow up with customers through calls, emails, meetings, and field visits regarding overdue payments

• Prepare aging reports, collection forecasts, and debtor analysis reports for management review

• Negotiate payment plans and settlements within company policies

• Ensure accurate receipt handling, banking, and system updates

• Coordinate with sales and internal teams to resolve payment-related issues

• Maintain proper documentation of collection activities and customer communications

• Monitor credit limits and highlight high-risk accounts to management

• Supervise and guide Credit Control Executives and Recovery Officers

• Allocate collection targets, monitor team performance, and provide training support

• Prepare monthly collection and debtor performance reports

• Support audits and ensure compliance with company credit policies and procedures

Requirements

• Bachelor's Degree in Accounting, Finance, or Business Administration, or part qualification from a recognized accounting body / full qualification from AAT

• Minimum 3–5 years of experience in Credit Control, Accounts Receivable, or Finance Operations

• Prior experience handling corporate collections and overdue account management

• Strong knowledge of credit control procedures and collection processes

• Proficiency in MS Office applications, especially Excel

• Strong communication and negotiation skills in English and Sinhala/Tamil

• Ability to work independently and perform under pressure to meet collection targets

Preferred Skills

• Leadership and team management skills

• Strong analytical and reporting abilities

• Good problem-solving and customer relationship management skills

• Attention to detail and strong follow-up capabilities

If you are interested, please do share your CV at