As an Associate Account Manager at Fresha, you will own your portfolio, drive commercial growth, and protect retention across your portfolio. You will work cross-functionally with commercial, marketing, and product teams to make a real commercial impact.
Requirements
2+ years in account management with a clear track record of revenue growth.
Full sales cycle ownership: from onboarding through to long-term revenue generation (2–3 years).
SMB experience: comfortable closing sales and generating incremental revenue in a high-volume environment.
Portfolio management: proven ability to drive commercial outcomes across a large, diverse book of business, ideally in SaaS.
Team mindset: to roll your sleeves up and support the wider team when needed.
Verbal and written communication skills in both English and French.
Added Bonus: Multi-selling - Experience with selling multiple products at a time.
Added Bonus: CRM - Experience with a CRM, we use Hubspot. Benefits
Work-life balance: 25 days of flexible leave that we encourage you to take.
Retirement: Pension Plan with up to 5.95% employer match and RRSP 3% matching employer contributions
Health Insurance: Fully covered by Fresha.
Additional Perks: Wellness products/services Perkbox.
Free Counseling.
Fresha is an AI-powered operating system for the global beauty, wellness, and self-care industry. The platform serves over 130,000 businesses and 450,000 professionals worldwide, enabling consumers to discover, book, and pay for beauty and wellness appointments while providing service providers with an all-in-one business management solution. Fresha operates as a marketplace, SaaS platform, and fintech provider, offering features including appointment booking, point-of-sale systems, customer management, marketing automation, loyalty programs, inventory management, and team management. The company has processed over one billion appointments and maintains headquarters in London with 15 global offices across North America, EMEA, and APAC.
