Assisting customers with all their inquiries via phone/email/chat (ie. tracing/tracking requests, etc.)
Scheduling & confirming pick up's
Follow up on interline requested pick up's
Co-ordinating with other departments/terminals to ensure customers' requirements are being met
Assisting sales
This is a remote position reporting to the Head Office in Gore Bay
This is a Monday-FridayShift from 10:30 AM to 7:00 PM EST
Must be bilingual (Able to speak and write fluently in both English and French)
Professional writing & phone skills
Ability to problem solve
Ability to work as a team & individually
Excellent communication
Reliable
This is a remote position: Candidates can work from home. All training and equipment will be provided, however candidates must provide their own internet.
As a member of the Customer Service Team, you are also eligible for the following benefits:
Profit Sharing
Benefits (including health and dental)
Opportunities for growth and advancement
For 60 years, Manitoulin Transport has been providing comprehensive transportation and logistics solutions for clients across North America. Our success lies in our innovation and safety, and our dedication to reliable, on-time delivery. So, if you know where you’re headed, we have the training and career development to help you get there.
Manitoulin Transport is a transportation and logistics company that has been providing comprehensive solutions for clients across North America for 60 years. The company specializes in reliable, on-time delivery of goods and offers a range of transportation and logistics services. Manitoulin's success is built on their commitment to innovation, safety, and customer service. The company operates from multiple terminals and coordinates services across North America to meet diverse client requirements.
