Overview
Carenet Health is not authorized to hire in certain states due to internal business considerations: AZ, CA, CO, ME, NE, NJ, NY, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico
Start date: 10/8/2026
At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!
If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you.
Compensation
At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Bilingual Medical Receptionist is $17.50 per hour.
Health, dental, and vision insurance
A 401(k) plan with company match
Paid time off (PTO) and holidays
Flexible spending accounts (FSAs)
Employee wellness programs
Career development opportunities
Responsibilities
Some of what you will be doing:
You will answer a high volume of inbound calls; transfer and directs calls; provide exceptional customer service via telephone
You’ll be responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination)
Communicate clearly and effectively (both oral and written) with patients, clients, Team Members, peers and Leadership.
Accurately input data into both Carenet and EMR (Electronic Medical Records) databases
Answer all inquiries from patients, customers and third party vendors; provide clinic directions / hours of operation
Contact health plans and verifies patient insurance information
You will be making a difference in someone’s life
Why Carenet?
For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all.
Qualifications
We want you to be successful, so these are some of the qualifications required:
High School Diploma or General Education Degree (GED) required
Healthcare experience and experience with scheduling appointments and EMR and EHR (Electronic Medical/Health Records) databases (medical assistant, medical front office)
Strong computer experience (data entry, screen navigation, keyboarding), including working in an Electronic Medical Record or Electronic Health Records
Experience with Microsoft Outlook (email) and Word
Excellent oral and written communication skills
Excellent demonstration of caring, empathy, and compassion
Bilingual in English and Spanish
Able to provide 2 monitors with 22 inch monitor at least
Additional Information
Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.
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Carenet Health is a telehealth and virtual care services provider that partners with 250+ of the nation's premier health plans, health systems, and their partners. The company's compassion-focused clinical teams guide patients and health plan members via phone, video, chat, and other channels to high-quality and cost-effective care, conducting clinical triage assessments, health education, and wellness coaching. Carenet Health handles approximately 50,000 patient interactions daily, supporting diverse populations across the U.S. and internationally. The company operates with evidence-based protocols and an individualized care approach, employing registered nurses and clinical staff who help healthcare consumers access appropriate care resources while managing costs and improving wellness outcomes.
