Business Administrator, Sales - 1 Year Fixed Term Contract - Tokyo, Japan
About the role:
We are seeking an experienced and motivated Business Administrator to support our Sales team in Japan on a 1 Year Fixed Term Contract.
The successful candidate will play a critical role in performing administrative sales tasks including verifying customer information, following up on existing accounts and assisting with qualifying new leads when required.
This position will be based in Tokyo and will require strong communication skills (in both Japanese and English), coupled with the ability to collaborate cross functionally within a global organisation particularly with the commercial and operational teams as well as external partners.
What you will be doing:
- Provide administrative assistance to the sales team
- Prepare necessary documents, including quotations, invoices, and delivery notes
- Generate certificates for tenders as required
- Address customer enquiries through email, telephone and face-to-face interactions
- Support the collection and distribution of replacement parts as necessary
- Engage in effective communication and collaboration with customers, dealers, and various internal teams
- Oversee multiple internal projects to ensure adherence to strict deadlines
- Assist in the qualification of new leads and potential business opportunities
- Update and maintain information in the CRM system (Salesforce) and communicate data changes to internal stakeholders and dealers
Minimum Requirements:
- Proficiency in Japanese and comprehensive knowledge of the Japanese culture
- Previous work experience in a sales or commercial administrative position
- Good English language skills for effective communication within an international team
- Familiarity with commercial business operations and the sales lifecycle
- High-level expertise in MS Office applications and business documentation in Japanese
- Excellent organizational skills with the ability to prioritise and meet tight deadlines
- Strong relationship building, communication, and active listening skills
- A collaborative team member with a robust work ethic, dedicated to representing the company and team with professionalism and respect at all times
Preferred Skills and/or Experience
- Bachelor’s or Master’s degree in biology, biotechnology, immunology or related field
- Familiarity with CRM tools (SFDC) and lead generation methodologies
About 10x Genomics
At 10x Genomics, accelerating our understanding of biology is more than a mission for us. It is a commitment. This is the century of biology, and the breakthroughs we make now have the potential to change the world.
We enable scientists to advance their research, allowing them to address scientific questions they did not even know they could ask. Our tools have enabled fundamental discoveries across biology including cancer, immunology, and neuroscience.
Our teams are empowered and encouraged to follow their passions, pursue new ideas, and perform at their best in an inclusive and dynamic environment. We know that behind every scientific breakthrough, there is a deep infrastructure of talented people driving the life sciences industry and making it possible for scientists and clinicians to make new strides. We are dedicated to finding the very best person for every aspect of our work because the innovations and discoveries that we enable together will lead to better technologies, better treatments, and a better future. Find out how you can make a 10x difference.
Individuals seeking employment at 10x Genomics are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation, or any other characteristic protected by applicable law.
10x does not accept unsolicited applicants submitted by third-party recruiters or agencies. Any resume or application submitted to 10x without a vendor agreement in place will be considered unsolicited and property of 10x, and 10x will not pay a placement fee.
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