From Intake to Outcomes, CareMetx is dedicated to supporting the patient journey by providing hub services, innovative technology, and decision-making data to pharmaceutical, biotechnology, and medical device innovators.
Job Title: Business Analyst
Description
POSITION SUMMARY:
The Business Analyst plays a critical role in supporting on-going product development through supporting intake of new business requests, assessing the impact of specific changes, prioritizing and sequencing the scrum team backlog, and partnering with the scrum team to prepare, execute, and deliver work across an on-going 2-week sprint cadence. This role is also expected to partner with Product Owners overseeing roadmap and release plan development within a particular product line to ensure that tactical delivery and sprint plans align to strategic planning. The Business Analyst is expected to gain knowledge of rapidly changing Product offerings, the technology we utilize to support them, and the broader pharmaceutical or healthcare industry. Demonstrable experience within a business analysis role within an Agile delivery environment is desired.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Serves as a liaison between the business community and the IT organization in order to provide technical solutions to meet user needs
- Work directly with their product organization, representing the sales team’s systems tools and processes
- Work in an agile methodology – ensure the team is focused on delivering value within a user and functionality driven context
- Analyzes business partner’s operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions
- Assists in the business process redesign and documentation as needed for new technology
- Translates high level business requirements into functional specifications for the IT organization and manages changes to such specifications
- Maintain a working-knowledge of business & technical functionalities within a given Product offering
- Provide consultative assistance to business users and stakeholders looking to streamline processes by analyzing and determining problem/opportunity/solution resolution
- Write user stories, maintain a healthy delivery team backlog, and collaborate within Agile team ceremonies
- Ensure that all stories are well documented, and the team has developed a common understanding for the task at hand
- Anticipate, quantify and resolve problems and issues with requirements.
- Communicate with clients and stakeholders using data process models to clarify and validate requirements
- Address issues and questions related to intended functionality of the system, as well as support the business in implementing the required changes to make effective use of the new system
- Serve as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow
- Partner with Product & Solutions Leads to develop specifications, wireframes, diagrams and flowcharts for programmers to follow
- Perform all responsibilities within the guidelines and IT policies and directives at or above our client’s performance and evaluation standards.
- Serve as the main point of contact for the Agile delivery team as it relates to business or functional questions, impediments, or dependencies
- Maintain user confidence and protect the business by keeping information confidential.
Qualifications
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
- Bachelor’s degree in computer science, engineering or management information systems with a minimum of five (5) years of experience as a Business Analyst, Systems Engineer or equivalent.
- Ideally has experience within the Pharmaceutical, Medical Device or Healthcare industry.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
- Demonstrated experience within a business analysis role within an Agile delivery environment
- Ability to turn abstract concepts or problems to be solved into tactical delivery approaches
- Ability to partner with Product and Technology to prioritize and sequence work
- Proven leadership skills and communication skills
- Critical thinker who can evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying business needs
- Experience working side by side with development and testing teams to facilitate accurate understanding throughout analysis and execution
- Management and maintenance of requirements traceability
- Well organized with the ability to manage multiple tasks at once in order to meet demanding deadlines.
- Team player who can effectively work in a fast paced environment.
- Proficient in Microsoft Office (Excel, Access, Powerpoint, Word)
- Proficient in Microsoft Visio, Project and Sharepoint
Preferred Skills
- Strong understanding for Business Analysis & Agile Delivery
- Healthcare and/or Pharmaceutical Industry experience/knowledge
- Experience working within Jira to create work items and collaborate with Agile delivery teams to prioritize, plan, and execute work
- Experience developing and customizing requirements, process, and design documentation
- Experience leading demonstrations of working tested software to end-users to gather feedback
- Experience performing requirements, design, and testing activities
- Strong understanding of system architecture and a desire to participate in development strategy
- Experience with service oriented architecture and accompanying functional documentation
United States
