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    OS

    Business Operations Associate

    Obelisk Support
    Full-time
    London Area, London Area, United KingdomCustomer Support3 days ago

    About this role

    Fully Remote

    Part-time (3 days p/week)

    September start

    About the Role

    We're looking for a Business Operations Associate to help keep Obelisk running smoothly as we grow. This is a role for someone who genuinely enjoys the "behind the scenes" work that makes a business tick - clean data, clear processes, and nothing left waiting to be chased.

    Experience in a legal, professional services, or compliance environment would be an excellent fit, such as a senior paralegal, legal operations professional, or operations administrator. This role reports to the CFO.

    Responsibilities include:

    Workflow consistency and data quality

    • Writing and maintaining our operational process library as workflows are built and refined

    • Running a weekly rhythm of checks e.g. data quality, supplier renewals, compliance flags, job records/timesheets

    • Tracking recurring data issues and surfacing patterns

    Compliance and supplier administration

    • Building and maintaining a register of key operational and systems suppliers

    • Tracking statutory / operational compliance requirements

    • Maintaining the insurance policy schedule and renewal calendar

    Systems administration

    • Acting as first point of contact for routine operational system queries, from Microsoft 365 to our own proprietary system

    • Process improvement - spotting opportunities to simplify processes or remove inefficiencies

    What we're looking for:

    • Experience managing multiple workstreams simultaneously i.e. project management or business analysis

    • Systems-confident and curious - you are genuinely interested in how systems connect and where data flows break

    • AI-aware and open to learning

    • Able to work at pace and independently, confident managing multiple workstreams

    • Familiarity with ALSP structures or in-house legal team operations would be useful

    What can we offer you?

    Competitive salary and pension; 28 days’ holiday, two extra ‘personal’ days off as well as your birthday; private medical insurance, life assurance, income protection and critical illness cover.

    We welcome applications from returners and career-break professionals. Obelisk was built on the principle that great professionals who've stepped back should be welcomed back. If this role fits your background and your life, we'd love to hear from you.

    For this role, it is essential that you have the right to work in the UK. We are a remote first organisation with the team all meeting in London every two months.

    About Obelisk Support

    Obelisk Support is a B Corp Certified™ business on a mission to keep outstanding legal talent in the law. For over a decade we have been at the forefront of the alternative legal services market, connecting some of the world’s leading businesses with high-quality, flexible legal support from a bench of mostly City-trained lawyers. We are a fully remote, fast-moving team that genuinely values its people — and we were doing flexible working long before it became fashionable. If you care about purpose as much as progression, you’ll fit right in.

    We celebrate and encourage diversity and inclusion in our company – it’s a vital part of our #humanfirst approach to business. Everyone is welcome to apply for our roles and we set out to ensure that no-one receives less favourable treatment due to their age, belief, caring responsibilities or pregnancy, disability, ethnicity, gender identity, marital status, race, religion, sex, sexual orientation or any other protected characteristic.

    We would like you to be able to perform at your best throughout our recruitment process. Please contact us if you require any adjustments to support you.

    This is an advert for a job vacancy and may not include every detail of the duties of the role. For a conversation to find out more, contact Jane Leader - Recruitment Manager at j.leader@obelisksupport.com.

    About Obelisk Support

    OS
    Obelisk Support

    Hiring remote talent?

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