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Case Manager - 16588060064

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Location
Argentina
Somewhere

Job Description

OPEN FOR LATAM

FULL TIME /REMOTE

Position:Case Manager

Type of contract: Independent contractor

Working Hours: 8 AM - 4:30 PM PST

Salary Range: $1200 to $1400+/month

SOMEWHERE, is a headhunter agency hiring talented people across Latam for international clients! 🌎

Description of the Role:

The Case Manager plays a crucial role in managing the daily intake of plaintiffs seeking pre-settlement funding in the Personal Injury Industry. This position involves a diverse set of responsibilities, from handling customer intakes and processing funding requests to maintaining effective communication with stakeholders.

Duties and responsibilities:

  • Manage daily intake of plaintiffs for pre-settlement funding, initiating and responding to phone calls and emails.
  • Handle customer intakes, process funding requests, and provide detailed information about products and services.
  • Obtain and manage necessary documents from law firms, updating customer records accordingly.
  • Submit funding requests to underwriters and draft contracts with knowledge of compounding and simple interests.
  • Request legal documents such as medical records, reports, statements, complaints, and demands.
  • Brokers deal with partners and maintain effective communication with stakeholders.
  • Undertake various office-related tasks, including drafting reports and maintaining accurate records.
  • Efficiently close deals while managing a caseload of 100+ calls/emails per day.
  • Handle a heavy flow of incoming and outgoing phone calls to attorneys, clients, and doctor offices.

Requirements

  • Excellent English communication skills. (Must have)
  • 1+ year experience in a similar role in Personal Injury Industry (Must have)
  • Experience managing Google Workspace, Pipedrive, Mighty, 8x8, Docusign, etc.
  • Candidates must have a computer, smartphone, and a reliable internet connection.

Advice from our career coach

A successful applicant for the Case Manager position should understand the key responsibilities of managing daily intake of plaintiffs, handling customer intakes, and maintaining effective communication with stakeholders in the Personal Injury Industry. To stand out as an applicant, it is important to showcase strong English communication skills, relevant experience in a similar role, and proficiency in managing tools like Google Workspace and Docusign. Here are some specific tips to help candidates standout:

  • Showcase your ability to efficiently manage a high volume of calls and emails, highlighting your experience in handling customer intakes and processing funding requests.
  • Demonstrate your familiarity with legal procedures in obtaining and managing necessary documents from law firms, and your ability to draft contracts with knowledge of compounding and simple interests.
  • Highlight your proficiency in managing various software tools like Google Workspace, Pipedrive, Mighty, 8x8, and Docusign, emphasizing your adaptability to different technology platforms.
  • Provide examples of your successful deal closings while managing a heavy flow of incoming and outgoing phone calls, showcasing your ability to effectively communicate with attorneys, clients, and doctor offices.
  • Ensure you have a reliable computer, smartphone, and internet connection, as they are essential requirements for this remote position.

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