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Job Description:
Job Summary:
The Sr Quality Control Analyst follows written procedures to review and determine eligibility for a full range of legal administration claims. The Senior QC Analyst must follow documented team processes to ensure compliance at all times and be able to meet departmental standards and/or service level requirements. They also need to apply critical reasoning skills to understand decision points for more complex claims. They will provide trend information to the processing departments as well as participate in procedure development and UAT.
Essential Job Responsibilities
Understand and keep current on all department and company policy procedures
Use proprietary software tools to access and review claim documents, enter claim decisions, and create escalations when needed
Communicates timely and effectively to management any obstacles or escalations needing attention
Performs data entry and data verification as needed to perform work
Qualifications & Characteristics
GED or High School Diploma
2-3+ years in claims analysis work or related experience
Excellent attention to detail
Demonstrated skill in ability to analyze data
Demonstrated skill in critical thinking
Mathematical skills
Strong computer skills including database, MS Office
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
United States
