Key Responsibilities
Document translation is a core language service, requiring expertise in both the source and target languages. As a Translations Associate, you'll play a key role in ensuring clients' translation needs are met with precision and efficiency. Your responsibilities will centre around three core areas: Project management, client communication, and ad-hoc recruitment of specialised language professionals. As you master these core functions, opportunities may arise for managing more complex projects, assuming enhanced client-facing roles, and collaborating with Client Service Managers on strategic planning, furthering your growth within the Client Services team.
This role is to manage translation projects, not to actually translate the work itself.
About Us
Cadence () is a language services firm servicing the due diligence industry. We started in Beijing in 2014 and the types of clients we serve are expert networks, investment firms, consulting firms and market research firms. We are a remote-first company whose staff is located across multiple countries. Each individual is functionally aligned to one of three time zones (APAC, EMEA, Americas). We strive to promote internally whenever possible, so this is a limited opportunity to join a company that values ambitious and efficient professionals keen to develop their career.
The Job
In this role, an Associate can expect to interact with up to projects that typically span several days or weeks, depending on the complexity and volume of the translation materials provided. Here’s how you will interact with a project:
ProjectScoping
Speak with clients about their translation needs, including languages needed and project timeline
Provide estimated turnaround time and quotation to clients based on project details
Execution & Delivery
Ensure translation quality and consistency are in sync with client expectations
Review and deliver translated files to clients within the deadline
Work with translators to review and revise translations based on client’s feedback
Key Requirements
Bachelor’s degree
1+ years work experience in translation project management
Fluency in verbal and written English. Fluency in an additional language is a bonus;
Excellent client service skills;
Strong organizational and multitasking abilities;
Proven attention to detail;
Ability to work effectively in both independent and team environments;
Goal-oriented, driven, and highly motivated to succeed & take on challenges;
Familiarity with CRM systems, and TMS/CAT tools is a bonus
Working Hours & Location
You will follow local holidays.
We will seek your preference for which time zone to be aligned to in terms of working hours (AMER, APAC or EMEA).
This is a fully-remote role where you can work from home (WFH)
Compensation & Benefits
Competitive salary based on experience and location
Healthcare insurance and other health benefits
Annual allowance for professional development expenses
Interview Process
1 - submit your CV.
2 - watch your email for instructions on how to submit a video selfie.
3 - have a screening call with our HR team (focus is the role's scope and working arrangement. A short case study is included.)
4 - meet potential co-workers (focus is to discuss your prior work and education experiences)
5 - final-round interview with our COO (focus is on your career fit)
Salary: Commensurate with experience
Cadence is a language services firm specializing in supporting the due diligence industry by providing translation and market research moderation services. Founded in Beijing in 2014, the company serves expert networks, investment firms, consulting firms, and market research firms. Cadence manages both remote and on-site moderation projects across multiple languages and geographies, handling project scoping, moderator recruitment and matchmaking, and project execution. The company operates as a remote-first organization with staff distributed across multiple time zones (APAC, EMEA, Americas).
