At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
Alila Ventana Big Sur is where sky, sea, mountains, and redwoods converge to create a setting of unmatched beauty and tranquility. A luxury resort deeply rooted in authenticity and connection, we offer personalized, intuitive service that transforms every guest experience.
As the Cluster Director of Business Development for Alila Ventana Big Sur and Alila Napa Valley, you will lead a leisure sales team and drive commercial success across a cluster of luxury resorts through strategic leadership, tailored sales planning, and deep engagement with high-level internal and external stakeholders. You’ll partner closely with on-property Directors of Sales and Marketing and collaborate with regional commercial team, the Hyatt Sales Force, and key luxury travel influencers in all transient market segments to deliver measurable growth in revenue.
This is a dynamic opportunity to blend creative sales solutions with operational excellence, financial discipline and strategic planning. Helping shape the future of the Alila.
What You’ll Do
Provide unified but customized sales leadership for your assignment markets and hotels
Guide the resorts through cohesive transient business development strategy
Actively contribute to the creation of data-informed strategic revenue plans in partnership with DOSMs
Activate and Maintain senior-level relationships with agency owner/managers, luxury consortia networks, card programs and other sources of transient leisure business
Monitor evolving market demand, evaluate competitor activity, conduct targeted prospecting, and open new channels of revenue through sales partnerships.
Champion the Alila brand within luxury travel, representing the North America portfolio at industry trade shows, client events, and through high-touch programming.
Serve as a critical connector between on-property sales teams, the Hyatt Sales Force, and corporate stakeholders to ensure alignment and delivery against regional objectives.
Who You Are
A connector, strategist, and storyteller who can drive commercial results through influence as much as through action.
Comfortable leading with data, and using metrics to fine-tune your approach.
Passionate about luxury travel, and fluent in the language of buyers and hospitality trendsetters.
An agile team player who thrives in fast-paced environments and isn’t afraid to challenge legacy thinking with thoughtful innovation.
Hyatt is proud to offer exceptional benefits, which include
Annual allotment of free and discounted hotel stays at Hyatt hotels globally
Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and tuition reimbursement.
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
Paid Time Off
Medical, Dental, Vision after 30 days of employment
401K with company match after 1 year of employment
The salary range for this opportunity is $115,000 – $140,000 annually. Decisions regarding individual salaries will be based on a number of factors including experience and training levels.
This position is remote with travel to the resorts required as needed with a minimum travel expectation of 25%. Ideally the candidate is located in California. Relocation assistance can be provided.
·5+ years of sales or business development experience in the transient/leisure luxury hospitality space
·Prior success working with or within high-end travel agency networks (Virtuoso, FHR, Signature, etc.)
·Experience in a regional, multi-property, or hybrid sales leadership role
·Strong understanding of both group and leisure market dynamics
·Proficient in leveraging sales and analytics tools (Amadeus, STR, LinkedIn Sales Navigator, Ideas, Thoughtspot)
·Excellent communication, presentation, and relationship-building skills
·Willingness to travel as needed
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Hyatt is a global hospitality company that operates and manages hotels and resorts worldwide. The company develops and maintains sophisticated technology infrastructure including revenue management systems, distribution platforms, property management systems, and sales tools like Envision and Cvent. Hyatt operates across multiple hotel segments including full-service and select-service properties, serving guests through a network of hotels across various markets and demand environments. The company is notable for its technology-driven approach to hotel operations, with centralized systems that support multi-property management, pricing strategies, and sales activation.
