Cold Caller - Client: Premium Butter Company
Department: Boutique Client
Employment Type: Full Time
Location: LatAm - Ecuador
Reporting To: Client via Magic
Compensation: $5.00 / hour
Description
About the ClientOur client is a premium specialty butter company that takes pride in transforming ordinary butter into extraordinary culinary experiences. They specialize in creating individually wrapped butter portions for weddings, special events, and branded occasions. With a passionate commitment to quality and presentation, they've established themselves as innovators in the specialty butter market, offering unique products from wedding butter to chef-specific varieties.Why this role exists
Our client is seeking two Cold Callers to establish direct communication with potential customers, particularly restaurants and hotels. These roles will focus on making outbound calls during appropriate business hours, managing prospect information in the CRM, and sending follow-up materials to potential customers. This position is crucial in bridging the communication gap with end customers who currently purchase through distributors.
The Impact you’ll make
Cold Calling- Place outbound calls using the provided scripts
- Time calls appropriately around restaurant and hotel business hours
- Maintain professional communication standards
- Ensure a quiet environment during calls
- Document all call outcomes
- Enter and update contact information in Zoho CRM
- Research and verify business contact information when not provided
- Maintain accurate prospect records
- Track all communications
- Ensure data quality and completeness
- Send follow-up emails after calls
- Update contact status in CRM
- Maintain organized records
- Track response rates
- Coordinate timing of follow-ups with business hours
Skills, Knowledge and Expertise
Required:- Previous cold-calling experience
- Basic CRM knowledge
- Data entry experience
- Professional phone manner
- Email communication skills
- Experience working with businesses preferred
- WFH Set-Up:
- Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
- Internet speed of at least 40MBPS
- Headset with an extended mic that has noise cancellation and a webcam
- Back-up computer and internet connection
- Quiet, dedicated workspace at home
- Clear speaking voice (neutral accent)
- Professional phone presence
- Detail orientation
- Basic computer skills
- Organization abilities
- Time management
- Following scripts accurately
- Working independently
- You're a candidate with a neutral accent
- You have a quiet home office setup
- You're comfortable making many calls daily
- You're organized and detail-focused
- You can follow structured processes
- You're reliable and punctual
Work Setup:
- Remote position
- Must have a reliable internet connection and a quiet workspace
- Required to provide own computer with Intel Core i5 or something similar or higher operating system
- Monday to Friday, 9 AM to 5 PM CST (Central Standard Time)
- 40 hours a week
- $5 per hour
- No benefits package included
Ecuador
