Position Type: 12 months Contract (Plant to hire/ extend)
Location: Fully Remote, anywhere in the USA
Salary Range / Rate (Currency): $65 - $70/ on w2 ONLY
Job ID#: 35124
Keywords: Copywriting, Community Engagement. Content Creation, PR, Customer Interaction
Job Summary (Responsibilities and Requirements):
Our client is looking for a community manager who can create engaging and effective content for our online community. You will be responsible for developing and maintaining content strategy and content calendar, as well as participating in cross-channel promotion, engagement, and customer journey initiatives.
Responsibilities
- Build, lead, and execute the community content strategy focused on user adoption, onboarding, and advocacy
- Be active in the Community – keep a steady pulse on what’s working and not working within the Community and where we should focus our efforts
- Seek out storytelling – Make it easy for customers to share their stories through blogs, Q&A sessions, livestreams, conference talks, etc.
- Spread the word – Help build initiatives to promote community internally and externally across different channels and focus areas
- Create – you will think of new strategies to engage and grow the community and be the driver behind planning, writing, editing, and testing content
- Be a brand steward – create content that aligns to the brand tone and voice, ensuring consistency, clarity, and accessibility.
- Build and maintain content standards, guidelines, and templates
- Strong project management skills
- Collaborate with Community leads and across client organization
Preferred Skills:
- Experience with supporting community spaces OR engaging heavily in corporate community spaces
- Experience one-to-one customer engagement role
- Strong writing skills
- Copywriters or copy editors or community managers would be a search for previous positions
- 3-5 years of experience but would consider a strong candidate with 2 years of experience
- Working independently, need to have that skill set but the strategy will be laid out for them
- Organized
- PM experience preferred
- Khoros experience preferred
- Insided experience preferred
IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. https://intelliprogroup.com/
Equal Opportunity Employer: IntelliPro values diversity and is an equal-opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status.
Inclusivity Commitment: IntelliPro embraces candidates of all abilities and is dedicated to ensuring that our hiring and interview processes accommodate the needs of all applicants.
Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
United States
