Creative Manager (SAC & MediaPRO)

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

The Creative Manager (SAC & MediaPRO) provides leadership to the production team that creates high quality, effective learning content for the SAC publishing department, such as courses, documents, and games. The individual in this role will also provide creative direction and feedback to their team on deliverables as well as input to the Director of Content (SAC & MediaPRO) on content strategy. They will liaise with other SAC & MediaPRO teams to achieve their goals and collaborate with others throughout Courseware as needed.

Responsibilities:

• Collaborate effectively with other SAC and MediaPRO teams to ensure the highest quality of production
• Develop design standards and provide feedback to the SAC and MediaPRO creative teams to continually improve deliverables and skill sets
• Develop and model behavior that empowers subordinates and division as a whole to be more creative
• Provide art direction and feedback to team members to maintain expected quality
• Take an active role in creating and supporting content that is diverse, equitable, and inclusive as outlined in the KnowBe4 DEI statement
• Ensure content is Web Content Accessible Guidelines (WCAG 2.2) compliant so that our content is accessible to all users
• Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight

Minimum Qualifications:

• BA, BFA in design-related field or comparable work/life experience
• Experience managing asset creation for complex courseware and/or marketing projects
• 5+ years of graphic design experience
• Experience training others on use of Adobe Creative Suite
• Experience with accessibility and/or DEI guidelines
• Experience with Gmail and Google Docs
• Experience with web browsers (Chrome, Internet Explorer, etc.) and their compatibility differences
• Experience creating educational content and/or multiple large creative projects
• Professional experience in Adobe Creative Suite
• Strong verbal and written communications
• Excellent time management and organization skills

Our Fantastic Benefits

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.