CRO & Personalization Manager

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Please take a look at remote.com/handbook to learn more about our culture and what it is like to work here. Not only do we encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply, but we prioritize a sense of belonging. You can check out independent reviews by other candidates on Glassdoor or look up the results of our candidate surveys to see how others feel about working and interviewing here.

All of our positions are fully remote. You do not have to relocate to join us!

What this job can offer you

Remote is a rapidly growing SaaS market leader with a sophisticated understanding of the power of personalization and CRO. We have the traffic and tool set to enable an elite performer to drive impactful and lasting success.

This role will give you the opportunity to set up and run your own program, with the ability to develop strategy and manage execution – the ideal opportunity to build and grow alongside the rapid growth trajectory of the business.

What you bring

• Experience or a compelling track record managing a web personalization program
• Must have experience managing CRO for either B2B or ecommerce sites in a fast-growth environment, either in-house or agency-side
• Multiple years of experience collaborating with cross-functional stakeholders to manage resources and influence positive change across Web, Marketing, Design, Localization, Email/CRM, and Sales teams
• Deep understanding of experimentation and testing methodologies, with the proven ability to run multiple A/B and multivariate tests concurrently – and to implement changes based on the resulting insights
• Must be able to manage end-to-end testing process including hypothesis setting, test design, goal-setting, execution, analysis, reporting, and resulting implementation based on learnings
• Accomplished project manager capable of implementing and iterating to achieve data-drive success within tight timelines
• Demonstrated ability to pinpoint opportunities to improve web experiences, apply conversion rate optimization techniques, and drive sustained improvements across a high-traffic site
• Exceptional attention to detail required to ensure accurate implementation, alongside strong communication skills
• Strong mastery of analytical and optimization tools
• Sound understanding of UX, content marketing strategy, SEO, and email/CRM principles
• Ability to translate brand messaging into consistent and high-converting web experiences
• Passion to stay informed about competitor strategies and industry benchmarks, alongside the ability to proactively identify opportunities and outperform competitors
• Experience working asynchronously within a global team is a huge advantage

Key Responsibilities

• Work within an experienced Content & SEO team who are driven by data, hungry to succeed, and passionate about helping each other learn and develop
• Have the chance to build and implement a strategic personalization program, leveraging your CRO knowledge to build tailored web experiences across remote.com for multiple personas and segments
• Work cross-functionally with the strong support of an expert team of high-caliber digital marketing professionals, working alongside our Brand Design, Growth Engineering, Localization, and Performance Marketing teams
• Work autonomously with both the guidance of senior leaders and the efficiency of asynchronous work practices to ensure you can work to maximize output rather than time spent at desk
• You will have access to a strong tech stack with market-leading testing tools, and a supporting Marketing Operations team to help you track and analyze performance

Practicals

• You'll report to: Manager, Content Production
• Direct reports: None
• Team: Content & SEO
• Location: For this position we welcome everyone to apply, but we will prioritise applications from the following locations as we encourage our teams to diversify;
  • Remote-EMEA, Remote-LATAM, Remote-APAC
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is $34,550 USD to $ 77,750 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

Application process

1. Profile review
2. Interview with recruiter
3. Interview with future manager
4. Team Interview with a team member
5. Team Interview with Director, Content & SEO
6. Prior employment verification check
7. Offer

Benefits

• work from anywhere
• unlimited personal time off (minimum 4 weeks)
• quarterly company-wide day off for self care
• flexible working hours (we are async)
• 16 weeks paid parental leave
• mental health support services
• stock options
• learning budget
• home office budget & IT equipment
• budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

1. Please fill out the form below and upload your CV with a PDF format.
2. We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
3. If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.