Cruise Guest Services Specialist
Are you passionate about delivering exceptional customer service and creating memorable travel experiences? Join our team as a Cruise Guest Services Specialist and help clients set sail on their dream vacations!
Key Responsibilities:
- Provide personalized assistance to clients in selecting and booking cruise packages tailored to their preferences.
- Offer expert knowledge about cruise lines, destinations, and onboard experiences.
- Address client inquiries and resolve concerns promptly to ensure a smooth booking process.
- Manage reservations, process payments, and handle itinerary adjustments as needed.
- Stay informed about the latest cruise deals, promotions, and perks to provide the best value to clients.
What We Offer:
- No Experience Required: Comprehensive training and ongoing support to ensure your success.
- Flexible Work Schedule: Work part-time or full-time on your terms.
- Generous Compensation: Enjoy commissions and bonuses for every successful booking.
- Exclusive Travel Perks: Access discounted cruise rates and other travel benefits.
- Professional Tools Provided: Receive a maintained website, certification, and advanced booking software.
- Be Part of a Winning Team: Collaborate with an award-winning travel group known for exceptional service.
If you’re ready to bring smiles to travelers’ faces and help them create unforgettable memories, we want you on our team!
Benefits:
- Remote Work: Enjoy the flexibility of working remotely from any location
- Professional Growth: Opportunity to develop expertise in cruise reservations and travel coordination
- Impact: Contribute to creating memorable travel experiences and responsible travel practices
- Supportive Environment: Join a passionate team dedicated to exceptional client satisfaction
- Proven experience as a cruise reservationist, travel agent, or in a similar customer service role
- Excellent communication skills, both verbal and written
- Proficiency in online reservation systems and general computer literacy
- Strong attention to detail and organizational skills
- Passion for travel and providing exceptional customer service
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Australia
