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Customer Communications Expert (m/f/x) | Dutch Speaker (Full-Time)

Marley Spoon logo

Location
Portugal
Marley Spoon

Job Description

Marley Spoon is dedicated to reintroducing delightful, market-fresh, and easy cooking to people while simultaneously constructing a sustainable supply chain for a waste-free world. To achieve this goal, we tackle challenging problems in taste profiling, behavior prediction, and real-time logistics. However, amidst these complexities, one thing remains simple: Marley Spoon exists because we love cooking, and we love eating!

We're currently looking for a full time Dutch-speaking Customer Communications Expert for our growing Customer Communications Team. Our office is in the heart of Lisbon but working from home is a possibility.

If you speak Dutch on a native level and you are passionate about customer communication, then we look forward to your application!

Responsibilities:

  • You are the main person of contact for our Dutch speaking customers.
  • You answer requests via phone, email, chat and social media.
  • You help to build-up our proactive customer care environment.
  • You take over your own projects and are responsible for planning, execution and reporting.

Requirements

  • You are a strong communicator.
  • You speak Dutch at a native level.
  • You have business proficiency in English.
  • You are passionate about food.
  • You have a strong drive to help customers and to make them happy.
  • You have good writing skills.
  • You are hands-on, and have attention to detail.
  • You have a strong desire to learn and are not afraid to instantly apply new knowledge.

Benefits

  • True ownership, real responsibilities and great opportunities to learn & grow.
  • Awesome team events.
  • Flat hierarchies and a great team spirit.
  • Open, inclusive company culture with strong focus on feedback and personal development.
  • Opportunity to implement your ideas & see the impact on ground.
  • A young, dynamic team with strong ambitions.
  • A new and modern office within the heart of Lisbon.
  • Possibility to work from home.

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About the job

Apr 25, 2024

Full-time

  1. PT Portugal
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