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    Valdera

    Customer Success Manager (Europe)

    Valdera
    Full-time
    GermanyCustomer Support6 months ago

    About this role

    About Valdera

    At Valdera, we are empowering the world’s most innovative manufacturers to bring their ideas to life by transforming how they source materials. We are an AI-native sourcing platform that digitizes the complex chemical and raw material supply chain, making it effortless for companies to discover suppliers, qualify materials, and build resilient supply chains at scale. We are a fast-growing team backed by top-tier investors, serving Fortune 500 industrial manufacturers, CPG brands, pharmaceutical companies, and chemical majors. Our culture is built for ambitious, "get-it-done" individuals who thrive in high-performance environments and want to see the direct impact of their work on the global physical economy.

    About the Role

    We are looking for an experienced Customer Success Manager to support and grow our enterprise customer base across Europe. In this role, you will be responsible for ensuring customers realize measurable value from Valdera’s platform, driving retention, expansion, and long-term partnerships. You will act as a strategic partner to procurement leaders and supply chain executives, helping them modernize their sourcing operations through Valdera’s cutting-edge technology. This is a high-impact, hands-on role for an individual who takes full ownership of customer outcomes, combines strong client management skills with analytical rigor, and understands how enterprise SaaS is adopted and scaled inside large organizations.

    About Valdera

    Valdera
    Valdera

    Valdera is a B2B procurement platform that transforms how manufacturers source materials by making it effortless for companies to find the best materials and suppliers for their needs. The platform enables clients to build high-quality products at scale and deliver them to millions of consumers worldwide. Valdera works with Fortune 500 industrial manufacturers, beauty brands, and chemical companies, facilitating connections between buyers seeking materials and suppliers offering competitive quotes. The company operates a fast-growing, results-driven environment focused on empowering innovators to turn ideas into reality through streamlined material sourcing.

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